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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: Finally a Question I WON'T Answer

Annissa Coy

December 22, 2016

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See what she recommends when it comes to protecting yourself and your company on each and every restoration job you handle.

Ask Annissa: Should I Clean Pre-Loss Condition or Like-New Condition

Annissa Coy

December 14, 2016

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Pre-loss is obviously the correct answer - but is that enough?

Ask Annissa: Camera Gear + Client Video Testimonials

Annissa Coy

December 8, 2016

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The basic idea behind video testimonials: keep it simple!

Ask Annissa: Who is Responsible to Pay the Bill - Carrier or Homeowner?

Annissa Coy

November 22, 2016

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Who is ultimately liable to pay you for the restoration work you do - the insurance company or the insured?

Ask Annissa: Lienholders and Mitigation Checks

Annissa Coy

November 17, 2016

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When a carrier tells you they are doing something new, and you're unsure if the protocol is accurate, or have questions, here is what you should do!

Contents Corner: Ultrasonic Cleaning 101

Annissa Coy

November 17, 2016

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Ultrasonic cleaning is a very important part of contents restoration. Not only will ultrasonic cleaning increase your productivity as well as your profitability, it will greatly increase the items you will be able to restore and return to their pre-loss condition.

Ask Annissa: How to Clean Marijuana Residue Off Walls

Annissa Coy

November 10, 2016

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As more states legalize marijuana use, are you prepared to remediate the residue and odor?

Ask Annissa: Get that WOW Client Experience - Every Single Time

Annissa Coy

November 3, 2016

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There are three things you need to work into every client experience, to wow them every time - and have them sing your praises on your customer testimonials.