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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: Setting Up for a Successful 2020

Annissa Coy

January 2, 2020

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Annissa talks about some big things happening in the industry to be mindful of in the new year. Plus, she dives into what she and Kevin do in their own business to make sure they are set up for another successful year. Their tips will work for you, too!

Ask Annissa: Handling Contents Losses Around Christmastime

Annissa Coy

December 19, 2019

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Annissa lays out some strategies for effectively and appropriately helping customers and handling their contents affected by a loss during the holidays.

Ask Annissa: Cleaning Contents After Wildfires is NOT Equipment Intensive

Annissa Coy

December 5, 2019

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If you do contents cleaning, or want to start doing it, wildfire contents cleaning is work that is both profitable and does not require a lot of equipment.

Ask Annissa: 3 Different Types of Fire Losses

Annissa Coy

November 21, 2019

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Annissa talks about contractor licensing, profit margins, and types of fires and cleaning in this video.

Ask Annissa: Contents Cleaning Rookie Mistakes to Avoid

Annissa Coy

November 14, 2019

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Annissa's tips on things to avoid when you add a contents division.

Ask Annissa: A Restorer's Nightmare

Annissa Coy

November 7, 2019

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Annissa shares a restorer's email about a job that turned upside-down - and her thoughts about how such a situation could be handled.

Ask Annissa: When do you Pack Out vs. Clean-in-Place for Contents Restoration?

Annissa Coy

October 17, 2019

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How do you know when to clean contents on site, and when should you pack it all up and clean off site at your facility? Annissa has the answer!

Ask Annissa: Protocols for Odor Removal

Annissa Coy

October 10, 2019

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Annissa clearly outlines her odor removal process that works every single time, on every single job.

Ask Annissa: What's the Difference Between Contents Cleaning on Mold Jobs vs. Fire Jobs?

Annissa Coy

October 3, 2019

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Do you clean and restore contents from mold jobs the same way you do for fire jobs? Are there any differences in the process, or should there be?

Ask Annissa: How Do You Clean Duct Work on a Fire Restoration Job?

Annissa Coy

September 25, 2019

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Annissa offers some guidance on how to handle duct cleaning during fire damage restoration jobs and how to get an adjuster to cover it.

View All Articles by Annissa Coy

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance

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RIA Convention & Expo

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September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.