Sometimes knowing what not to do can be the most valuable information a person, or in this case a business, can have in their toolbox. It’s like driving down a new road in the middle of the night and seeing a “Warning, Sharp Curve Ahead” sign. As you approach that curve, you are pretty grateful someone thought to put up a sign warning you to slow down.
What do you do when the insurance company sends a check with your name AND the mortgage holder's name on it, and the mortgage holder refuses to sign without a chunk of the money?