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Home » Topics » Columns » Restoring Success

Restoring Success
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rs contents 1

Restoring Success: To Do or To Skip Contents Restoration

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 9, 2017
No Comments
If you do contents restoration, choose to educate yourself and your team and do it well.
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Restoring Success: Hurricane Harvey – Our Industry’s Time to Shine

Restoring Success: Hurricane Harvey – Our Industry’s Time to Shine

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 31, 2017
No Comments

As we see and experience the widespread devastation in Texas, we also see an outpouring of support and help. In the face of the tragedies, we also get to see the best in others.


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restoring success 080417

Restoring Success: Improving Effectiveness, Efficiency, & Profitability by Looking Outside the Industry

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 3, 2017
No Comments
Simply looking a bit outside of our industry you may find a wealth of resources that could benefit our restoration companies in many ways.
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restoring success independence

Restoring Success: Independence in Restoration

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
July 6, 2017
No Comments
Independence is a powerful feeling and can be a part of a healthy culture that fosters growth, development, and loyalty.
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restoring success job description

Restoring Success: Job Descriptions Made Simple

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
June 1, 2017
No Comments
A job description does not need to be a detailed list of specific functions, but more a simple objective-based description with some qualifications that effectively communicate a role.
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root cause analysis

Restoring Success: Getting to the ROOT of the Problem

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 4, 2017
No Comments
Restoration professionals by our very nature are problem solvers; however, we can soar to a new level if we become root cause problem solvers. 
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restoring success TPAs

Restoring Success: Building a Solid Foundation for Success with Program Work

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 5, 2017
No Comments
If you're going to do program work, do it right. Perspectives from a restorer and a TPA account manager.
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restorer toolkit

Restoring Success: The Oddball Tools in a Restorer's Toolbox

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 2, 2017
No Comments
There is skill involved in adding and evolving your restoration toolbox and you should select, employ, and understand your tools and equipment deliberately.
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employee happiness

Restoring Success: Is Your Organization Happy?

A happy team makes happy customers.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 2, 2017
No Comments
Just as bad attitudes are contagious; good attitudes are also contagious. Smiles create more smiles and laughter creates more laughter.
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accountability

Restoring Success: The Year of Accountability

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 5, 2017
No Comments
It starts at the top. The leader must be willing to accept responsibility of the organization, department, team, etc.
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