Restoring Success

A Career in Restoration: It is Time to Change Our Approach

Fri, 23 Aug 2024 09:00:00 -0400

Lisa Lavender and Jake Avila talk filling the ranks for upcoming generations in the Restoration Industry.

A Tribute to The Experience Convention & Tradeshow

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Fri, 09 Aug 2024 09:00:00 -0400

Lisa Lavender shares the importance of inspection in the restoration industry while giving an overview of what to expect at this year’s Fall Experience Convention & Trade Show.

Lessons in Accountability for Restoration Contractors: Managing the Four Excuses

Mon, 08 Apr 2024 12:00:00 -0400

Lisa and Erik give us details and tips on what it means to invest in accountability in the workplace.

How Fostering a Culture of Gratitude Helps Your Restoration Business Grow

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Fri, 08 Mar 2024 09:00:00 -0500

Lisa and Scott share what the power of setting a precedence of gratitude within your company can do for company culture.

Listening: 5 Steps for Smoother Interactions and Fewer Hiccups

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Fri, 15 Dec 2023 12:00:00 -0500

Listening is key to any thriving relationship. In this month's Restoring Success, Lisa shares with us just how important the skill of listening is within the business structure.

10 Steps to Organize your Warehouse

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 20 Sep 2023 09:00:00 -0400

Tips and guidelines on how to minimize the frustration of organizing warehouse facilities.

From the Desk of Dad: 10 Wisdoms for Business

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Mon, 07 Aug 2023 09:00:00 -0400

While taking time to mourn the transition of her father, Lisa reflects on some of the lessons she learned from him and brings us wisdom for helping your business continue to thrive.

Large Loss in the Restoration and Remediation industry… Are You Ready?

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 07 Jun 2023 09:00:00 -0400

Lisa and Thomas emphasize the importance of preparation when being called to work on a large loss job.

Restoring Success: How to Effectively Use Lists for Restoration Operations

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Mon, 08 May 2023 09:00:00 -0400

Lisa gives a high-level overview of the importance of using lists, and how to make them into valuable job aids.

Results-Oriented Training Starts with Commitment

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Mon, 17 Apr 2023 09:00:00 -0400

Lisa and Phil give a high level overiew of learning cultures and how investing in this contributes to an organizations overall success.

Managing Restoration Job Profitability Part 2: The Budget

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Mon, 06 Mar 2023 09:00:00 -0500

Lisa Lavender shares budgeting tips to help mitigate financial decline for businesses.

Tips for Implementing Something New at Your Restoration Firm

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 02 Feb 2023 14:00:00 -0500

It does not work if you do not use it.

How Do You Know What You NEED to Do at Your Restoration Company?

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 05 Jan 2023 09:00:00 -0500

A Needs Analysis provides clarity to reach the desired outcome.

Restorers Need to Ask: To Reply All or NOT Reply All

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 01 Dec 2022 09:00:00 -0500

Some tips on proper email etiquette that can make a big difference for a restoration business.

Things I Learned from Running a Restoration Company

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 03 Nov 2022 09:00:00 -0400

Sharing lessons that have served well when it comes to running a restoration business and other ventures.

How Restoration Contractors Can Let Go to Grow

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Fri, 07 Oct 2022 09:30:00 -0400

A recovering micromanager explains why giving up control actually makes you, and your team, stronger.

Harnessing the Power of Experiential Learning in your Training Programs

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 31 Aug 2022 12:00:00 -0400

Learning from experience is one of the best forms of training.

8 Tips to Manage the Thousands of Details of a Restoration Business

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 04 Aug 2022 09:00:00 -0400

Take care of the details to solve most business problems.

Disaster Response Plans — What Do You Need to Know?

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Fri, 08 Jul 2022 09:00:00 -0400

Pandemic shows the need for emergency planning. Restoration firms can offer this service to clients.

Constructive Feedback: Delivering and Receiving For Continuous Improvement

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 12 May 2022 07:00:00 -0400

The ability to deliver and receive feedback in a constructive manner is an essential tool to help any business, and individual, prosper.

When Failure Is Not an Option: A Mindset Powered by Passion

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 31 Mar 2022 09:00:00 -0400

“One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive and excitement is infectious. I recently met an owner/operator of a new restoration company and afterward thought, ‘What if I could bottle that and share it – the mindset and the passion?’”

How to Train Someone From Outside or Inside the Restoration Industry

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 03 Mar 2022 10:00:00 -0500

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad habits that sometimes come with experience. You have a clean slate to train. So, now what?

Job Scheduling and Planning: Yes, You Can and Must!

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 02 Feb 2022 09:00:00 -0500

Job planning and scheduling are critical to business success in restoration. Lisa Lavender shares how they impact operations, and ultimately the bottom line, for better or worse. She shares tips on how to elevate your existing planning and scheduling system, or create a new one that boosts efficiency.

Checking Your Work: Attentiveness to Detail as a New Year Initiative

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 06 Jan 2022 09:00:00 -0500

Lisa Lavender's passion for “checking your work,” on an individual and company level, comes from the consequences she has observed when this discipline is lacking. Here, she offers ideas for creating a culture of minimal errors.

The Motivation Paradigm

Wed, 01 Dec 2021 09:00:00 -0500

The motivation paradigm is described as the reasons we do the things we do in the manner we do them. Over the years, I have taken the position that money does not motivate, nor is it necessarily an effective tool that creates desired outcomes. Appreciation ranks higher than money, believe it or not, when it comes to motivation, Lisa Lavender writes.

Some Things Old, New, Borrowed and Blue: Restoration Edition

Thu, 04 Nov 2021 12:00:00 -0400

Here, Lisa Lavender, Chuck Boutall and John Perella of Restoration Technical Institute share tips on deploying new tools and tech within your organization. They also share some of their favorite things: Old, new, borrowed and blue.

Roll it Uphill: A Lesson in Leadership and Accountability

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 29 Sep 2021 10:30:00 -0400

Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.

The Hiring Challenge and What Must Be Done

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Wed, 01 Sep 2021 00:00:00 -0400

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.

Organizational Awareness Can Lead to Greatness

Thu, 05 Aug 2021 08:00:00 -0400

Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.

Documentation: Just Do It

lisa@restorationtechnicalinstitute.com (Lisa Lavender M.T.R., M.F.S.R., M.W.R.) — Thu, 03 Jun 2021 14:43:00 -0400

Service, cashflows, efficiency, communications, company credibility, and more can suffer from even a blip in basic documentation.