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Industry News

SERVPRO of Boston Welcomes New Operations Manager

February 1, 2017
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Notartomaso will manage production processes and procedures ensuring jobs are completed meeting SERVPRO guidelines. Additionally, he will work to increase overall customer satisfaction.
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Industry News

ServiceMaster Restore Helps Hattiesburg Rebuild after January Tornadoes

January 30, 2017
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ServiceMaster Restore of Hattiesburg responded immediately after the tornadoes hit and mobilized crews from across the country to help aid in the restoration efforts.
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packrat charity

1-800-PACK-RAT Increasing Donations to Charities in 2017

January 19, 2017
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1-800-PACK-RAT will donate $5 for every personalized container requested by their online community this year.


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Industry News

Violand Management Associates Promotes Tim Hull to Director of Operations

January 17, 2017
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To better serve their growing list of restoration and cleaning clients, Violand Management has promoted Timothy E. Hull, CR to be their Director of Operations.
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NGS Luxor CRM

UPDATE: Next Gear Solutions Grows Product Suite by Acquiring Luxor CRM

January 16, 2017
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Next Gear Solutions has acquired Luxor CRM, the industry's only CRM software sales software specifically focused on restoration.
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IICRC

R&R IICRC Monthly Update

January 2017
January 13, 2017
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The IICRC experienced a tremendous amount of progress in 2016. A new president, Richard Greene, was hired in February, and the Institute transitioned to self-management in August. 


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Industry News

ProChem Acquired by Legend Brands

January 12, 2017
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The companies have combined annual net sales of approximately $42 million.
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barrier free modifications

Hammer Restoration Expands Services to Offer Barrier-Free Access Modifications

January 12, 2017
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Hammer Restoration can design the specific modifications required to make a home fully accessible for its owners to continue their daily activities with ease and self-confidence, and prevent relocation.
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Time to Nominate 2017-2018 RIA Board of Directors

Deadline: Jan. 31
January 11, 2017
No Comments
Board helps shape the evolution and policy of the organization, and provides board members an opportunity to give back to the industry.
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Industry News

Introducing Crawford & Company's New COO: Andrew Robinson

January 11, 2017
No Comments
Robinson will have responsibility for the company’s four business units (Broadspire®, U.S. Services, International Operations, and Garden City Group℠, LLC) as well as Information Technology on a global basis.
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May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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