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Home » Topics » Restoration Industry Top Stories

Restoration Industry Top Stories
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team huddle

Build a Leadership Culture in Restoration & Remediation Businesses

Building Business Excellence: How Leadership Impacts Company Culture
Carlos Hesano
Carlos Hesano
April 19, 2024
No Comments

To get and keep good restoration employees and build brand and customer loyalty, build a strong company culture. 


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How to Extract Water from Carpet and Hard Surfaces
Weekly Hands-on How-To powered by KnowHow

How to Extract Water From Carpet and Hard Surfaces

This Week’s Hands-On Segment Focuses on Extracting Water from Carpet and Hard Surfaces
The KnowHow Team
April 15, 2024
No Comments

Water extraction is a critical phase of the restoration process in order to avoid further problems.


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Weekly Hands-On How-To: How to Determine When to Remove Drywall
Weekly Hands-on How-To powered by KnowHow

How to Determine When to Remove Drywall in a Restoration Setting

This Week’s Hands-On Segment Focuses on the decision whether or not to remove drywall in a restoration & remediation project
The KnowHow Team
April 10, 2024
No Comments

Overreacting to water damage can lead to unnecessary repairs.


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responsibility
Restoring Success

Lessons in Accountability for Restoration Contractors: Managing the Four Excuses

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
ErikBerglund.jpg
Erik Berglund
April 8, 2024
No Comments

Lisa and Erik give us details and tips on what it means to invest in accountability in the workplace.


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Ask Annissa: To Pack-Out or Not to Pack-Out
Ask Annissa

To Pack-Out or Not to Pack-Out

Annissa Coy
Annissa Coy
April 5, 2024
No Comments

Annissa gives a high-level overview of the difference between cleaning in place vs. packing out. 


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Ask the Expert: 2024 Women in Restoration Award Winner Lori Jones
Ask the Expert

Lori Jones, 2024 Recipient of the Women in Restoration Award

Myldred Ingram
Myldred Ingram
April 3, 2024
No Comments

Women in Restoration Award recipient Lori Jones talks about her career and her passion for the field.


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Meet R&R's 2024 Women in Restoration Award winner: Lori Jones

Introducing R&R’s 2024 Women in Restoration Winner Lori Jones!

Myldred Ingram
Myldred Ingram
April 3, 2024
No Comments

We get an inside scoop of R&R’s 2024 Women in Restoration Award Winner, her path to the industry and what she likes to do in her spare time! 


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building a bridge

Merging Restoration Past with Marketing Future – Coming Full Circle

For restoration professionals, marketing is not only about connection, it’s about perceptions.
Amanda Sticher
Amanda Stichter
April 2, 2024
No Comments

Marketing connects you to your target audience, and sometimes it helps correct misconceptions.


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How to Calculate Standing Water Present On-Site
Weekly Hands-on How-To powered by KnowHow

How to Calculate Standing Water Present on a Restoration Site

The KnowHow Team
April 1, 2024
No Comments

It’s important to calculate the volume of standing water at a restoration site before beginning the cleanup. 


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Thank-you note

A Personal Expression of Gratitude to the Restoration Industry for Embracing Me

Myldred Ingram
Myldred Ingram
April 1, 2024
No Comments

An ode to the restoration industry after one year of learning and growth.


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June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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