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Home » Topics » Restoration Training/Education

Restoration Training/Education
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How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
Kayla McGowan
Kayla McGowan
January 2, 2026
No Comments

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.




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Technical Tip Tuesday, week 11: Cut Down Site Visits with Smarter Restoration Documentation
Technical Tip Tuesday Presented by DocuSketch

Cut Down Site Visits with Smarter Restoration Documentation

Capture key documentation with full tours and moisture readings to save you time, improve transparency and reduce jobsite visits
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Holly Baldwin of DocuSketch shares how documentation and moisture reading photos can help you reduce site visits, improve communication and streamline your workflow. 




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restoration technician in full PPE cleaning Containment

Why the Restoration Industry Must Refocus on Cleaning and Remove the Chemical Crutch

Industry standards warn against us replacing proper cleaning with biocide misuse. Here’s why.
Branden Adams
Branden Adams
December 23, 2025
No Comments

Here’s why leaning on chemicals instead of cleaning is risky, ineffective and violates restoration best practices. 


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Technical Tip Tuesday, week 10: Why Reputation Matters for Estimators in the Restoration Industry
Technical Tip Tuesday Presented by DocuSketch

Why Reputation Matters for Estimators in the Restoration Industry

Building trust and strong relationship early in your career can bring long-term success in the restoration industry
Kayla McGowan
Kayla McGowan
December 23, 2025
No Comments

Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 




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Weekly Hands-On How-To: How to Clean Hard Surfaces with a Rotary Extraction Tool
Weekly Hands-on How-To powered by KnowHow

How to Clean Hard Surfaces with a Rotary Extraction Tool

Step-by-step guide for deep cleaning tile, grout and hard floors without causing damage
The KnowHow Team
December 22, 2025
No Comments

Learn how to prepare, operate and maintain a rotary extraction tool for flawless hard surface cleaning.




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soft skills

Closing the Restoration Skills Gap with Training for Tech, AI and Customer Care

Why evolving training models and soft skills are more critical in today’s tech-driven restoration industry
Andrew Dobson
Andrew Dobson
December 18, 2025
No Comments

Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. 


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Two businessmen sitting in café looking at smart phone

Struggling to Sell Your Restoration Services? Here are 5 Real-World Lessons

Why observing your colleagues and customers can teach sales skills that formal training can’t
John Monroe
John Monroe
December 17, 2025
No Comments

Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.


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Technical Tip Tuesday, week 9: Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
Technical Tip Tuesday Presented by DocuSketch

Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects

Avoid costly mistakes by leveraging best practices in the field for accurate documentation
Kayla McGowan
Kayla McGowan
December 16, 2025
No Comments

Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.




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Technical Tip Tuesday: Xactimate Estimating Evolves with New Technology
Technical Tip Tuesday Presented by DocuSketch

Xactimate Estimating Evolves with New Technology

Chris Tilkov explains how tech-driven tools help improve accuracy and compliance in the restoration claims process
Kayla McGowan
Kayla McGowan
December 9, 2025
No Comments

Chris Tilkov shares how Xactimate and modern estimating tools leverage technology for better documentation, compliance and scalable workflows.




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Weekly Hands-On How-To: How to Address Ceiling Staining Before Painting
Weekly Hands-on How-To powered by KnowHow

How to Address Ceiling Staining Before Painting

A step-by-step guide to identify, treat and seal stains for a lasting finish
The KnowHow Team
December 8, 2025
No Comments

Learn how to properly address ceiling stains before painting, from finding the source to priming and finishing for clean, durable and lasting results.




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May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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