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It's a common question in the restoration industry: how do you keep your employees motivated to do good work, and have a good work ethic?

This year marks the 17 years since the 9/11 Terror Attacks. As an American ... and a restorer, there are lessons to be learned on compassion and tragedy.

Interested in making cold, hard cash during a CAT? Annissa knows how!

The Restoration Industry Association updated two important guidelines for doing disaster work in 2017 - one for workers, and one for volunteers.

Even though duct tape can adhere to a variety of surfaces, some duct tapes will work better than others for certain projects.

What do you do when you refer a job to another contractor, then that contractor messes up?

Are people really motivated by fear of failure? Or are people motivated by knowing inside they are capable of so much more?

Organizations that sit atop their industry are revered in much the same way that the best garden in your neighborhood are. How do they do it?

Do you think culture is just a part of your company, or IS it your company?

One of the biggest mistakes people make in disasters is that they forget the disaster will no longer exist when it comes time to get paid.