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Monday mornings are always a bit hectic in the restoration industry, but one Monday last May proved to be an unforgettable day for everybody at our company.

Bonuses are one of the responsibilities that many business owners learn to really dislike, and the reason for the dislike is that setting correct and fair metrics are very difficult to do.

Classes were immediately canceled and more than 300 students and 40 faculty members had to evacuate Oconto High School (Oconto, WI) on April 16, 2014, when a fire broke out in the school.

Insights began in 1996 as a small trade show operated by Disaster Kleenup International (DKI), a company that is now the property restoration industry’s largest contracting organization.

Like many restoration contractors, Tom Laska has heard the noise since he started ICC Restoration & Cleaning Services more than 25 years ago: Adjusters disagreeing with contractors over work estimates.

The first step to outfitting a restoration professional with the right type of blasting equipment is first determining the demands of the job they’re working.

Perception isn’t always reality. And when it comes to hoarding, the “reality” shows that are broadcast across various cable networks are a far cry from the proper protocol that should be followed on such jobs.

The single greatest attribute of companies that are successful in the restoration industry today is discipline.

This month I’ve taken different direction from what I normally write about. As you know, I try to discuss, explain and help small businesses in this industry move in a positive, forward and profitable direction.