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Home » company culture

Articles Tagged with ''company culture''

culture of accountability

Creating a Culture of Accountability

Setting Your Restoration Business Up for Long-Term Success
Scott Severe
December 3, 2021
No Comments

Remember, good is the enemy of great. You might pay little attention to accountability standards and still find a way to grow a good company. But especially at a time when customers and employees have more choices than ever, and margins continue to grow thinner, becoming a truly great company in the long term requires 100% accountability throughout your entire organization, Scott Severe writes.


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motivating your employees

The Motivation Paradigm

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Stephanie Beattie
Stephanie Beattie
December 1, 2021
No Comments

The motivation paradigm is described as the reasons we do the things we do in the manner we do them. Over the years, I have taken the position that money does not motivate, nor is it necessarily an effective tool that creates desired outcomes. Appreciation ranks higher than money, believe it or not, when it comes to motivation, Lisa Lavender writes.


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Real Stories: A Formula for Growth and Domination With Benjamin Surdi

Real Stories: A Formula for Growth and Domination With Benjamin Surdi

Ask the Expert
November 18, 2021
No Comments

In 2016, Benjamin Surdi, founder and CEO of PureDry Restoration, purchased a business that was in major debt and all-around bad shape. Since then, the company has quadrupled in size and revenue, and it is a recognized market leader in Washington State.


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team building

Reconsider How You Think About the Workplace

The Intentional Restorer
Jon Isaacson
Jon Isaacson
November 10, 2021
No Comments

This article likely will not convince you to become a soccer player, but maybe it will remind you to stop and think about whether your frustration is aimed at the right causes. Many employers are struggling to recruit, hire, and retain good talent. This isn’t a new problem but recent events have compounded the issue. As I have said in prior articles, blaming the current workforce will not help you turn the tide. You need a winning perspective.


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Future Leaders in Restoration Roundtable

Future Leaders in Restoration Roundtable

Ask the Expert
October 19, 2021
No Comments

This special-edition episode features a prestigious panel of Ladder Award finalists from 2021 and 2020. They share innovative ways they are helping advance the property restoration industry, as well as their vision for its future. 


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Eric Sprague

How to Treat Field Technicians as Assets

Ask the Expert
October 12, 2021
No Comments

After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.


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marketing your restoration company

“Marketing” Your Restoration Company

Les Cunningham
October 1, 2021
No Comments

A lot of people talk about marketing their company, but not enough of them have actual data to back up what they say and think.


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leading in a post-pandemic world

Leading Your Property Restoration Business in a Post-Pandemic World

3 Keys to a Culture That Attracts Top Talent
Tom Cline
September 30, 2021
No Comments

Now, more than ever, it’s a “buyer’s market” for labor with workers having the power to choose the organization, culture and job opportunity they want to “buy.” Your task is to be sure that your business entices the right employees to want to buy it over others.


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Advancing Women and Minorities in Restoration and Remediation with Jennifer Todd

Real Stories: Advancing Women and Minorities in Restoration and Remediation with Jennifer Todd

Ask the Expert
September 21, 2021
No Comments

Jennifer Todd, president of remediation company LMS General Contractors, discusses her experience as a Black, woman contractor-owner in a white-, male-dominated field, as well as the importance of treating the labor shortage and diversity as a joint issue. 


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Can't estimate

An Estimator Who Can’t Install vs. an Installer Who Can’t Estimate

The Intentional Restorer
Jon Isaacson
Jon Isaacson
September 3, 2021
No Comments

If you are an installer who wants to get out of the field and grow your career by pursuing estimating, I would hope this article is helpful in setting you on the right path with regards to the mindset and habits you will need to succeed. Likewise, if you are considering going out on your own as a small business owner or contractor, you will need to quickly learn to develop the skills necessary to estimate accurately and run a profitable business.


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