Day-to-day operations in the restoration industry demand a lot of specialized knowledge – from understanding water loss categories to mold remediation processes and intricate IICRC guidelines. Often, this expertise is concentrated in the hands of too few seasoned professionals within an organization, making them linchpins central to the operation's success.
If you're one of these pivotal knowledge-bearers, you're all too familiar with the constant interruptions to your schedule. You're the go-to person for answering calls, coaching technicians, and ensuring smooth operations. At KnowHow, we've found that managers can spend up to 40% of their time handling these ‘firefighting’ duties that detract from growing the business.