Thank you to all who participated in the RIA Industry Briefing today. In case you missed it, topics included a review of recent updates to the RIA/IICRC COVID-19 reports, discussion on the coming claims tsunami and Q&A with new RIA Board Director Craig Kersemeier.

We extend special thanks to the Briefing panelists:

  • Mark Springer, RIA President
  • Brandon Burton, IICRC Standards Chairman
  • Patti Harman, Editor in Chief, Claims Magazine
  • Craig Kersemeier, RIA Board Member

Below please find the recap video from the briefing. You can also view the article "7 steps to prepare for the coronavirus claim tsunami" referenced by Patti Harman here.


Watch the Industry Briefing