RIA is excited to introduce Chris Voss as our keynote speaker for the International Restoration Convention + Expo. Chris Voss is the CEO of The Black Swan Group, a national best-selling author, an expert negotiator and a 24-year veteran of the FBI. Mr. Voss brings unique experiences to his talk, and you can expect to learn how you and your team can be effective negotiators. 

Chris Voss is CEO of the Black Swan Group, a former lead kidnapping negotiator for the FBI, and author of the national best-seller "Never Split The Difference: Negotiating As If Your Life Depended On It," which was named one of the seven best books on negotiation. Drawing on his experience in high-stakes negotiations, his company specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the "Black Swans," small pieces of information that have a huge effect on an outcome. Chris and his team have helped companies secure and close better deals, save money, and solve internal communication problems. 

Plan now to join RIA for the International Restoration Convention + Expo this February 14-16, 2018 in Austin, Tex. Registration will be opening this October. Stay tuned for additional information about the schedule, planned sessions and networking opportunities. We look forward to seeing you in Austin!