Success is indeed hard to see if it's not measured. So from 4 to 5 p.m. on July 29th, the Restoration Industry Association is using its monthly webinar to teach you about metrics. In this presentation, Greg Neil will create sample metrics measuring sales, marketing, and production to drive extraordinary level of performance.
Here's what RIA says about the webinar:
Time is an important commodity in every business, and how well you manage it directly impacts the effectiveness and optimal performance of each individual. Many businesses struggle to keep pace internally while handling the changing economic environment outside the business and your customers. Attitudes of complacency can slip in that sound like “that’s the way we have always done it”, producing “business as usual” habits and practices. The unwanted outcome is that gaps show up between what you provide and what your customers need and want from you. Sharpening the focus and clarifying the outcomes within each person’s accountabilities brings a better understanding of what the outcomes really are and the best way to get there. By increasing this focus, we leverage how much work each person gets done in each hour of each day.
Greg Neil has over 20 years’ experience as a business owner, facilitator, and consultant. Greg has had tremendous success in helping leaders reshape the skills, processes, and cultural characteristics that bring new practices for business operations to achieve their goals. His expertise in designing new ways for leaders and their teams to develop previously impossible capabilities to perform work, putting teams at the center of the process and leaving executives the freedom to design the future. His contributions to company profitability and efficiency happens through increasing productivity by unleashing each person’s greatest potential, designing practices of accountability, implementing powerful practices of reporting, tuning up metric drivers, improving meeting effectiveness, improving communication between leaders /staff, and using personality diagnostics to increase understanding and communication skills.
Check out the March 2021 edition of Restoration & Remediation: Diversifying media blasting services, industry trends, KPI metrics, a discussion on the equipment needed to start a water damage restoration company, technician training and much more!