Starting this past Monday, September 15th, Next Gear Solutions expanded its training and support services to 24/7 operation for all of its DASH software platforms. This new schedule now allows clients to interact with a support specialist at any time via online chat, e-mail or phone.
“We are excited to deliver on this promise of being available 24/7 just like our clients are available to their clients 24/7,” said Garret Gray, CEO of Next Gear Solutions. “By expanding our level of service to include around-the-clock support and training, we become a better partner to our clients and closer align ourselves to the way they work.”
Next Gear Solutions made the decision due to the growth of its franchisor client base and expansion to international markets.
Continues Gray: “Support has never been limited to technical services, and at Next Gear Solutions, we believe it is our job to assist our clients to run better restoration companies. Now we can do that at any time.”
For more information, visit www.nextgearsolutions.net.