What does the Restoration Industry Association have planned for the new year? We invited CEO Kristy Cohen, President Mark Springer, President-Elect Katie Smith and Restoration Advocate Ed Cross to share the many fresh RIA initiatives in the works. They discuss the launch of regional focus groups, a new Environmental Risk Specialist certification, a second-edition TPA scorecard, a new membership due structure, developing career pathways with the IICRC, expanding the AGA into Canada, new position papers, a preview of the RIA 2022 International Restoration Convention & Industry Expo in April, key industry trends, and much more.

Dr. Gene Cole shares stories that stick with him regarding the health and safety of restoration contractors and their customers. He also offers COVID-19 cleaning and disinfection tips in the face of the Omicron variant. Dr. Cole has more than 35 years of applied research experience, with emphasis on identification and reduction of pollutant reservoirs and sources, bioaerosols, residential and workplace exposure assessment and control, product evaluation, cleaning and restoration, mold and sewage remediation, and biocides. 

Gokul Padmanabhan, CEO of Restoration Brokers of America, predicts the tidal wave of restoration mergers and acquisitions will continue for the next four to five years as more Baby Boomers look to retire and sell their businesses. However, he sees a big opportunity gap that not enough restoration business owners are seizing on in an environment of meaningful buyer interest. Here, Padmanabhan offers projections, reflections and practical advice regarding restoration business transactions.

“How Can You Tell if Your Mold Remediation Is Good Enough for Sensitized Occupants?” That is the title of an article Michael Pinto, CEO of Wonder Makers Environmental, recently authored for R&R. Here, Pinto dives deeper into the topic, discussing mold sensitivity, mycotoxins, demand for mold remediation contractors who can properly serve mold-sensitive customers and what makes these projects unique. Pinto also highlights mold remediation trends and COVID-19 disinfection. 

What’s new and notable with the IICRC as we embark on a new year? We invited Michael Dakduk, CEO of the organization, to share key IICRC accomplishments, goals, challenges and more in this Ask the Expert episode. He explains the IICRC’s four key areas of focus in serving restoration and cleaning professionals. Two of them – advocacy and research – are new. He also highlights RIA collaboration, and trends in technology, talent and regulations within the restoration industry.

We asked restoration industry professionals to answer one question as we embark on a new year: What is your top goal for 2022? Listen to this episode to hear nine industry peers share their focus areas for the next 12 months, from educating the industry, to philanthropy, to attracting top talent, to elevating the customer experience, to embracing technology for increased efficiency. 

We asked restoration industry professionals to answer one question as we close out the year: What is your biggest takeaway from 2021? Listen to hear 10 industry peers reflect on what will stick with them most from the past 12 months, from pandemic-induced pivoting, to professional development, to business growth, to family, to personal health and wellness.