With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services since its opening in 2018. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires. Lamb covers proper preparation, adapting to the cultures of local customers, working with insurance adjusters, collaborating with fellow franchises and more. She also offers advice to women looking to advance in the restoration industry and talks about how running a restoration business compares to her experience running a surgery practice and real estate business.

Can mobile testing eliminate one of restoration’s biggest bottlenecks? Ben Doebler and Mark Davis share how The Mobile Lab™ brings asbestos sampling and analysis directly to the jobsite, reduces turnaround times, and can change how insurers, contractors, and restorers navigate the claims process.

Fire damage goes far beyond removing soot and repairing visible damage. Learn about commonly overlooked contamination, fire suppression water damage, documentation, safety, and exceptional customer service. 

Wildfire risk is expanding into new regions across the US, creating new challenges for restorers. Jamie Knippen of Cotality shares her insights on conflagration, emerging technology, and how restorers can use data to prepare both their businesses and communities.

Is your business prepared for 2027? Jeff Jones and Josh Bachman share the systems, numbers, sales strategies, and long-term planning restoration businesses should focus on as both competition and the market evolve.

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Verisk experts break down the 2026 Q1 restoration trends that cover claim volume, CAT losses, pricing, labor, materials, and loss severity.

David Gavilanes shares how restorers can properly prepare for fire response with hazard assessments, PPE, communication, community education, and partnerships.

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