In this special episode, Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba serving Chicago and the surrounding suburbs, shares her story and insights. She is the winner of R&R’s seventh annual Women in Restoration Award and rose to the top of an impressive list of 46 nominees. All nominations were reviewed by a panel of judges based on journey and experience in the industry, job growth and future reach, industry and community involvement, and awards and certifications.

Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.

Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.

Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.

Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.

Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry.