Michelle Blevins

A few weeks ago, Annissa did a video column covering the “O & P Debate” – that is, the overhead and profit debate.

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Odor removal is arguably one of the trickiest elements of the restoration process. Most damage is visible to the eye, and when it’s properly remediated, there is no argument the job is done.

It’s interesting how many topics related to restoration work come back to the necessity of understanding our clients. When you have a hoarding job, for example, it’s key to gain that person’s trust as quickly as possible.

Restoration, in general, is not for the faint of heart. You can probably think of dozens of situations you’ve been in that would make the “average” person squirm. Snakes in a crawl space? Monster spiders in an attic? Sewage up to your shins? Hoards of trash and biohazardous waste? That list just scratches the surface.

The World Economic Forum says we are living in the Fourth Industrial Revolution. Today, there are more than 2.2 million apps in Apple’s App Store, and nearly three million in the Android store. A Time Magazine article published in early 2016 found at that time that 72 percent of Apple’s apps were aimed at toddlers and preschoolers.

When hurricane season arrived this year, the U.S. had not seen a Category 3 or larger storm make landfall in more than a decade. Then, not one … but two did just that.