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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: Are You Relevant?

Annissa Coy

September 17, 2020

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Annissa gives some very specific suggestions on staying relevant and how to grab the attention of your customers, so they see you through the noise of internet marketing.

Ask Annissa: How to Get Online Reviews

Annissa Coy

September 3, 2020

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Take back control of getting stellar customer reviews.

Ask Annissa: Secrets to Successful Hiring, Recruiting, and Attracting Employees

Annissa Coy

August 27, 2020

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She admits right off the bat that you might not like what she has to say.

Ask Annissa: BEST QUESTION EVER!

Annissa Coy

August 12, 2020

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Annissa awards the prize for best question she's gotten in a very long time! You won't want to miss this advice!

Ask Annissa: The Biggest Thing Contents Restoration Companies Overlook

Annissa Coy

August 6, 2020

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It's a simple thing that's missing, but without it, companies could be losing out on a lot of money!

Ask Annissa: Do You Need Special Certifications for Contents Cleaning?

Annissa Coy

July 23, 2020

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Do you know what it takes to be a truly successful contents restoration and cleaning company or technician?

Video

Ask Annissa: Artwork Restoration Expert Special Guest! | Part 2

Annissa Coy

July 9, 2020

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In part 2, Annissa continues the conversation with artwork expert Jean Easter, who gives some more really good tips for handling intricate, complicated, and valuable artwork restoration that will enable restorers to become better at what they do. Always lift furniture from the bottom!

Ask Annissa: Artwork Restoration Expert Special Guest! | Part 1

Annissa Coy

July 2, 2020

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Annissa asks an artwork expert for tips and tricks for handling intricate, complicated, and valuable artwork restoration.

Contents Corner

Restorers: Caretakers of the Human Condition

Annissa Coy

June 12, 2020

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I have felt so very fortunate to spend the last 20+ years doing what I love: helping others in their time of need and giving them hope for a better tomorrow.

Ask Annissa: Social Media + COVID-19 + Current Issues

Annissa Coy

June 10, 2020

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How are your personal opinions affecting how you serve your customers, interact with your team, and present yourself in general - including on social media, even if it's your private page?

View All Articles by Annissa Coy

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.