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Home » Authors » Annissa Coy
Annissa Coy

Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa Special Episode: Touring an Australian MRU

Special Episode: Touring an Australian Mobile Restoration Unit

Ask Annissa
Annissa Coy
Annissa Coy
January 12, 2023
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This edition of Ask Annissa takes a tour of the mobile restoration unit for Steamatic, an Australian restoration firm.


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trends in the restoration industry in 2023

Next Year: No More Headaches, No More Program Work for Restorers

Annissa Coy
Annissa Coy
December 30, 2022
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This is the year to take control of your business.



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Ask Annissa: Restoration During Christmas Time Needs Extra TLC

Restoration During Christmas Time Needs Extra TLC

Ask Annissa
Annissa Coy
Annissa Coy
December 23, 2022
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This edition of Ask Annissa deals with the heightened emotions people experience during the holidays and the challenges that creates when disaster strikes.


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Ask Annissa: How to Clean Taffeta Wallpaper

How to Clean Taffeta Wallpaper

Ask Annissa
Annissa Coy
Annissa Coy
December 9, 2022
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This edition of Ask Annissa deals with cleaning taffeta wallpaper, which is actually a fabric and needs extra care.


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Ask Annissa: Billing By the Box or Time & Materials?

Billing By the Box or T&M for Contents Restoration?

Ask Annissa
Annissa Coy
Annissa Coy
December 2, 2022
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This edition of Ask Annissa addresses whether it’s better to charge by the box or for time and materials.


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Ask Annissa: reasonable turnaround times for contents restoration services

How Unrealistic and Unreasonable Are You About the Restoration Timeline?

Ask Annissa
Annissa Coy
Annissa Coy
November 25, 2022
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This edition of Ask Annissa explains that with proper training and the right systems in place, content restoration can happen at a much faster pace.


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handling fire restoration during the holidays

Handling a Fire Restoration during the Holiday Season

Contents Corner
Annissa Coy
Annissa Coy
November 21, 2022
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Extra stress this time of year calls for a lot of care, compassion and grace.




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Ask Annissa: Pack Outs with No Breakage and a Special Announcement

Pack Outs with No Breakage and a Special Announcement

Ask Annissa
Annissa Coy
Annissa Coy
November 18, 2022
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This edition of Ask Annissa offers ways for those new to the business to avoid damaging a client’s possessions while doing a packout. 


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Ask Annissa: How Can I Care for My Team on an Emotional Level?

How Can I Care for My Team on an Emotional Level?

Ask Annissa
Annissa Coy
Annissa Coy
November 11, 2022
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This edition of Ask Annissa offers ways to help employees deal with their mental wellbeing when working on jobs with emotional trauma. 


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Ask Annissa: How Do I Hire and Keep Good Employees?

How Do I Hire and Keep Good Employees?

Ask Annissa
Annissa Coy
Annissa Coy
October 20, 2022
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This edition of Ask Annissa features two special quests and addresses one of the biggest challenges for restoration contractors.


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