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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: Are You Leaving Money on the Table During Packouts?

Annissa Coy

February 2, 2017

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Are you remembering to charge for everything you should be during a packout?

Ask Annissa: Mastering Contents Estimates

Annissa Coy

January 25, 2017

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Correct estimates are critical for getting paid, and building relationships with carriers and adjusters.

Contents Corner: Find New Profits in Contents & Structure Cleaning

Annissa Coy

January 23, 2017

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A much over-looked resource for contents cleaning jobs is sub-work for another contractor. In some cases the other contractor you want to do work for may also do contents cleaning work within their own company. But maybe they are too busy to take a particular job and yet they don’t want to say no to an adjuster with whom they have a good relationship.

Ask Annissa: Secrets for Creating Relationships with Adjusters

Annissa Coy

January 19, 2017

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Doing a few things on a regular basis could mean tons of job referrals.

Ask Annissa: How Do You Handle Policy Limits?

Annissa Coy

January 15, 2017

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In this week's video column, Annissa lays out some things a homeowner might be able to do themselves to help cut back on the restoration costs.

Ask Annissa: 10 Things You Didn't Know About Me!

Annissa Coy

January 4, 2017

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Annissa has a little fun with this week's column, sharing 10 things you probably did not know about her.

Ask Annissa: Finally a Question I WON'T Answer

Annissa Coy

December 22, 2016

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See what she recommends when it comes to protecting yourself and your company on each and every restoration job you handle.

Ask Annissa: Should I Clean Pre-Loss Condition or Like-New Condition

Annissa Coy

December 14, 2016

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Pre-loss is obviously the correct answer - but is that enough?

Ask Annissa: Camera Gear + Client Video Testimonials

Annissa Coy

December 8, 2016

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The basic idea behind video testimonials: keep it simple!

Ask Annissa: Who is Responsible to Pay the Bill - Carrier or Homeowner?

Annissa Coy

November 22, 2016

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Who is ultimately liable to pay you for the restoration work you do - the insurance company or the insured?

View All Articles by Annissa Coy

Bed Bugs After Remediation: Are Restoration Practices Quietly Contributing to Reinfestation?

Physical Removal in Restoration: The Science Behind Effective Cleaning

Photos from homes damaged by WUI Smoke entering stucco walls and hidden building cavities

How Wildland-Urban Interface (WUI) Smoke Enters Stucco Walls and Hidden Building Cavities

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Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.