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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.  

Articles

ARTICLES

restoring success curious

Restoring Success: The Curious Restorer

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 3, 2018
No Comments
Information seek, be curious, and enjoy the resources available to us as an industry. Never get stuck; somewhere there is guidance, support, or a friend.
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Creating a culture of safety

Creating a Culture of Safety

4 ways to weave safety into your restoration company’s DNA.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 11, 2018
No Comments

As an organization, we have both moral and legal duties that relate to PPE. As presented in a previous Restoring Success column, the foundation of any safety initiative in your company is culture and attitude towards safety.


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new tech

Restoring Success: A New Tech Under Your Wing

Field training a newbie.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 4, 2018
No Comments
After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career.
Read More
restore success safety DNA

Restoring Success: 4 Ways to Weave Safety into Your Company's DNA

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 1, 2018
No Comments
As a company, PPE must be proactively managed; as an individual you must also take personal responsibility for your own PPE.
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assignment of responsibility

Restoring Success: Assignment of Responsibility

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 1, 2018
No Comments
Consider it difficult and demoralizing to hold someone accountable for something they have no responsibility for or understanding of their responsibility. 
Read More
restoring success 2018

Restoring Success: Opportunity in the Power of the New Year

4 ways to rally your team in 2018.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 3, 2018
No Comments
What is your organization's theme for 2018?
Read More
restoring success fs

Restoring Success: Four F's of Restoration: Fear, Fun, Failure, & Family (& Doing Good)

A 17-year restoration journey.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
December 7, 2017
No Comments
Things rarely go as plan; but as restorers, we continue to press forward.
Read More
inventory management

Restoring Success: Inventory Management & Controlling What's Out of Control

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
November 2, 2017
No Comments
Implementing inventory management can feel overwhelming up front; but reap many long-term rewards.
Read More
rs contents 1

Restoring Success: To Do or To Skip Contents Restoration

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 9, 2017
No Comments
If you do contents restoration, choose to educate yourself and your team and do it well.
Read More
Restoring Success: Hurricane Harvey – Our Industry’s Time to Shine

Restoring Success: Hurricane Harvey – Our Industry’s Time to Shine

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 31, 2017
No Comments

As we see and experience the widespread devastation in Texas, we also see an outpouring of support and help. In the face of the tragedies, we also get to see the best in others.


Read More
View All Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.
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