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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.  

Articles

ARTICLES

organizational awareness

Organizational Awareness Can Lead to Greatness

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Jon Isaacson
Jon Isaacson
August 5, 2021
No Comments
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
Read More
documentation restoring success
Restoring Success

Documentation: Just Do It

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
June 3, 2021
No Comments
Service, cashflows, efficiency, communications, company credibility, and more can suffer from even a blip in basic documentation.
Read More
trash bag restoration success
Restoring Success

Sometimes the Brilliance is in the Simplicity of the Solution

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 10, 2021
No Comments
Enjoy and look for simple solutions. 
Read More
restoring success raises
Restoring Success

Want a Raise? Ask THIS Instead

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 3, 2021
No Comments
This approach to compensation has numerous benefits and can minimize the uncomfortable conversations and anxiety anyone may experience when matters of compensation are discussed.
Read More
emotional discounting RS
Restoring Success

Emotional Discounting in the Restoration Industry

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 4, 2021
No Comments
Emotional discounting is when we start abandoning business models and pricing structures and allow emotions to drive or impact our revenue, prices, and decisions.
Read More
restoring success resilience
Restoring Success

The Resilience of Restorers

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 7, 2021
No Comments
We know now more than ever that providing clean and safe environments for people to do their work and live their lives is a noble, rewarding profession of which to be so proud.
Read More
restoration startup tips
Restoring Success

Top Tips for Restoration Startups

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
December 3, 2020
No Comments
A short list to a successful restoration company startup.
Read More
restoring success use your words
Restoring Success

Use Your Words

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
November 5, 2020
No Comments
The words we choose and ability to not just communicate but to communicate effectively in an emotionally intelligent manner helps us succeed in our day to day.
Read More
scope creep
Restoring Success Meets The Intentional Restorer

Nothing is Scarier than Scope Creep

Jon Isaacson
Jon Isaacson
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 30, 2020
No Comments
Scope creep occurs in many facets and a variety of circumstances in our companies when we deviate from the scope of work and fail to account for it in the revenues.
Read More
restoring success elearning
Restoring Success

The New Age of Restoration Training

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 3, 2020
No Comments
The year 2020 will go down in history as the year of challenges and it is in the spirit of overcoming these obstacles that rapid developments and opportunities present themselves.
Read More
View All Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.
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