Ask Annissa

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You have a great relationship with some insurance agents, but they have yet to refer anyone to your company. Now what?

Annissa's #1 rule: Would I eat it, or give it to my family?

What to do if you're asked to justify what you're charging for contents cleaning.

Are you remembering to charge for everything you should be during a packout?

Correct estimates are critical for getting paid, and building relationships with carriers and adjusters.

Doing a few things on a regular basis could mean tons of job referrals.

In this week's video column, Annissa lays out some things a homeowner might be able to do themselves to help cut back on the restoration costs.

Annissa has a little fun with this week's column, sharing 10 things you probably did not know about her.

See what she recommends when it comes to protecting yourself and your company on each and every restoration job you handle.

Pre-loss is obviously the correct answer - but is that enough?