As an organization, we have both moral and legal duties that relate to PPE. As presented in a previous Restoring Success column, the foundation of any safety initiative in your company is culture and attitude towards safety.
This is the start of a new Ask Annissa video series where she lays out exactly what she does to have happy clients (homeowners AND adjusters) job after job after job.
After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career.
Marketing Minute is BACK with a powerful video from O.P. on digging into the potential of your current and future team members to find their maximum potential, and in turn help your company reach its maximum potential, all through innovation.
The more disgruntled your team, the more they focus on money (paychecks). The better the synergy, the less money is the key motivator for doing good work.
In the midst of the daily grind, it is easy to move between sites and stay within the mental frame of a restoration specialist without stepping into the shoes of the customer.