Restoration Training/Education

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Dustin Resendiz shares his experience training restoration technicians in both English and Spanish, highlighting the importance of hands-on training and the high demand for IICRC instructors – especially those who can offer training outside of the English language.

Jennifer Todd, president of remediation company LMS General Contractors, discusses her experience as a Black, woman contractor-owner in a white-, male-dominated field, as well as the importance of treating the labor shortage and diversity as a joint issue. 

In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.

Every good industry event comes with countless quotes worth capturing and referencing upon return to the real world. The Experience Convention & Trade Show 2021 was no exception.

Here she shares: the biggest lesson she’s learned, tips for young people considering a career in restoration, and suggestions for under-35s who want to advance as she has.

If you are an installer who wants to get out of the field and grow your career by pursuing estimating, I would hope this article is helpful in setting you on the right path with regards to the mindset and habits you will need to succeed. Likewise, if you are considering going out on your own as a small business owner or contractor, you will need to quickly learn to develop the skills necessary to estimate accurately and run a profitable business.

Jeff Jones and Darren Hudema share secrets to forensic restoration training success based on PuroClean’s inaugural Microbial Warriors course.

Don’t hesitate to spend time learning and improving your staff and yourself. The time spent training will pay dividends later in the form of faster job completion, little-to-no damage to items in your care and, of course, happy and well-cared-for customers in their time of need.

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.