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Full Color Logo Ripley PR Announcing Agency of Record for ServiceForge

ServiceForge Selects Ripley PR as U.S. Agency of Record to Champion Human-First Customer Experience in the Trades

PR partnership supports growth of human‑first customer service software for home services
February 4, 2026
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Ripley PR has been named the public relations agency of record for ServiceForge, a provider of customer service software for home service contractors. The partnership will focus on amplifying ServiceForge’s “Keep Service Human” approach as the industry navigates increasing automation.

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Frank Torre and Mark Davis at PuroClean Event

PuroClean Celebrates 25 Years of Record Growth, Surpassing 500 Locations

Restoration franchise reaches rare scale milestone as it enters its 25th year of operation
February 4, 2026
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PuroClean is celebrating its 25th anniversary by surpassing 500 locations across the U.S. and Canada, a milestone achieved by just 7% of franchise systems nationwide. The achievement reflects decades of franchise-first leadership, private ownership, and sustained investment in people, systems, and communities.

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TM+ Full Color Logo

TM+ Launches Manager and Bill Modules for Defensible Time & Materials Execution

New cloud-based TM+ platform supports disciplined, contractor-controlled T&M documentation and billing
January 30, 2026
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TM+ announced the release of TM+ Manager and TM+ Bill, the foundational modules of its cloud-based Time & Materials platform for restoration professionals. Built by industry veterans, the platform emphasizes documentation integrity, defensibility, and contractor accountability in complex T&M environments.

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Profitable Restorer Full Color Logo

Profitable Restorer Named RIA’s First Affinity Partner of 2026

Partnership delivers new profit‑focused tools and training for restoration contractors
January 30, 2026
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The Restoration Industry Association names Profitable Restorer as its first Affinity Partner of 2026, expanding member access to tools and training designed to improve job profitability and financial clarity. RIA members will receive exclusive discounts on resources tailored to today’s margin‑driven restoration challenges.

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Trauma Services Full Color Logo

Trauma Services Completes 3 Acquisitions and 6 De Novo Office Openings

Trauma Services caps a record year with expansion, acquisitions, and continued investments nationwide
January 30, 2026
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Trauma Services closed their year marked with strong organic growth, multiple strategic acquisitions, and expanded geographic reach. Backed by Osceola Capital, the biohazard cleanup provider continues scaling while maintaining a focus on operational excellence and compassionate service.

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ServiceForge Full Logo

ServiceForge releases new report, revealing consumer pushback against AI-driven customer service

Survey shows consumers still prefer real human interaction when contacting local service businesses
January 29, 2026
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ServiceForge’s new research report reveals that while AI can improve speed, most consumers still prefer human interaction, especially when calling local, home‑service providers. The findings highlight how over‑automation can cost contractors leads, trust, and booked jobs.


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Brady Burwell to Vice President of Ventura Office for BluSky Restoration

BluSky Restoration Elevates Brady Burwell to Vice President of Ventura Office

Brady Burwell will lead operations, business development, and customer relationships in Ventura
January 28, 2026
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BluSky Restoration Contractors promotes Brady Burwell to vice president of its Ventura office, where he will oversee operations, business development, customer relationships, project management, and administration. Burwell joined BluSky in 2021 as a project director and holds a business administration degree from San Diego State University.

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