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What to do if you're asked to justify what you're charging for contents cleaning.

I’ve had quite a few employees come and go. Some have been a fantastic experience, others absolute nightmares.

The best in the restoration industry focus on building relationships.

Are you remembering to charge for everything you should be during a packout?

What are you doing that is great for your company, and that you should KEEP doing in 2017?

Stop, meditate, determine what is important for your business, then make it happen!

Correct estimates are critical for getting paid, and building relationships with carriers and adjusters.

Doing a few things on a regular basis could mean tons of job referrals.

What should you stop, keep, and start doing this year?

In this week's video column, Annissa lays out some things a homeowner might be able to do themselves to help cut back on the restoration costs.