Ask Annissa: How Can I Get More Restoration Work? Part II (with Video) Annissa Coy February 20, 2015 No Comments If you're new to restoration, getting work is a challenge.Read More
Ask Annissa: How Can I Get More Restoration Work? (with Video) Annissa Coy February 13, 2015 No Comments I have been in the restoration business for about a year now. I am having a tough time getting work. What is the best way to get people to refer jobs to me? Read More
Ask Annissa: What Things in Your Restoration Tool Box Couldn’t You Live Without? (With Video) Annissa Coy January 30, 2015 No Comments Over the last 15 years I have definitely found some things that I keep in my tool box, if you will, that I just wouldn't want to live without.Read More
Ask Annissa: How Can I Boost Repeat, Referral Business? (With Video) Annissa Coy January 23, 2015 No Comments We are officially, as of 2014, 100% repeat- and referral-based for our income in restoration work.Read More
Ask Annissa: What Packaging Supplies Should I Use in my Contents Division? Annissa Coy January 16, 2015 No Comments The right packing materials can make all the difference in the world when it comes to eliminating damaged contents and boosting productivity.Read More
Ask Annissa: How Long Can You Use a Chem Sponge? (with Video) Annissa Coy January 8, 2015 No Comments A chem sponge can be used much longer than you think.Read More
Textile Restoration: The Process, Science and Value Proposition Eric Fish January 6, 2015 No Comments It’s estimated that soft contents accounts for up to 23% of the total items on a pack out, making it the single largest contents category by volume. Read More
Restoring Success: The Art of Interviewing the Customer Barbara Walters is known to us as having mastered the interview process and although the purposes are different, the techniques can be similar. Lisa Lavender M.T.R., M.F.S.R., M.W.R. December 19, 2014 No Comments The art of interviewing the customer is a critical skill for the professional restorer. Read More
Ask Annissa: How Can I Avoid “Selling” My Restoration Services? (With Video) Annissa Coy December 12, 2014 No Comments When a homeowner has had a fire or has 2 feet of water in their basement, the last thing they want from a restoration contractor is to be sold.Read More
Ask Annissa: How Can I Handle Delicate Electronics Items? (With Video) Annissa Coy December 5, 2014 No Comments When dealing with an item that has a lot of sentimental value to the homeowner,we really want to go the extra mile in trying to save them. Read More