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Water Damage RestorationFire and Smoke Damage Restoration

A Consumer's Guide to Restoration Tools and Estimating

By Myldred Ingram
restoration tools

Photo credit: demaerre / iStock / Getty Images

June 9, 2024

When faced with the daunting task of restoring a property after damage from a fire, flood, or other disaster, consumers often find themselves overwhelmed and unsure of where to start. Understanding the role of restoration tools and estimating in the restoration process can empower consumers to make informed decisions, effectively communicate with restoration professionals, and navigate the restoration journey with confidence.  

The intention of the following information is to serve as a guide to help fellow consumers understand the restoration process, and really even restoration professionals to understand the potential concerns of consumers when beginning and navigating through the restoration process. To begin, restoration tools are critical components of the restoration process, enabling restoration technicians to assess the extent of damage, remove debris, mitigate moisture, and restore the property to its pre-damaged condition. 

As a consumer, I have found that it is essential to understand the types of tools used in the restoration process, such as moisture meters, thermal imaging cameras, air scrubbers, and dehumidifiers, and how they contribute to the restoration efforts. The following is a high-level overview of tools used during the restoration process. 

Moisture Meters: Moisture Meters provide moisture control to avoid mold build-up and to check moisture in floors, cabinets and other furnishings to avoid cracking, checking and warping. 

Thermal Imaging Cameras: Thermal imaging operates along the lines of traditional cameras, except instead of capturing visible reflected light, thermal imaging cameras detect heat released from an object. Evaporation from wet surfaces causes a cooling effect - therefore differences in temperature create a pattern that is processed by the device. It is a quick and effective tool to help determine what is wet, how wet and whether the wet material is drying.  

Air scrubbers: Air Scrubbers remove pollutants from the air in any given area. Some of these pollutants include organisms like pet dander, mold, viruses and odors. They can also eliminate particles, gases and volatile organic compounds (VOC’s) that can alter the indoor air quality.  

Dehumidifiers: Dehumidifiers draw moisture from the air in your home. This is helpful because it helps mitigate the growth of mold/mildew and can make breathing easier for those who may have asthma or allergies. 


Estimating plays a crucial role in the restoration process, as it involves determining the scope of work, cost of materials, labor expenses, and project timeline. It is important to be aware of the estimating process and understand the information needed to create an accurate estimate, such as the extent of damage, desired outcomes, and any specific requirements or preferences they may have for the restoration project. Effective communication with restoration professionals is key to ensuring a successful restoration experience.  

Consumers should feel empowered to ask questions, express their concerns, and provide input throughout the restoration process. By maintaining open lines of communication with the restoration team and actively participating in the decision-making process, consumers can ensure that their needs and expectations are met during the restoration project. Another tip is to work with reputable restoration companies that use state-of-the-art tools and employ skilled estimators who can provide accurate and transparent estimates. 

By conducting research, reading reviews, and asking for referrals, consumers can select a restoration company that is experienced, trustworthy, and committed to delivering high-quality results. Understanding restoration tools and estimating is essential for navigating the restoration process effectively and ensuring a positive outcome. By familiarizing yourself with the tools used, participating in the estimating process, communicating openly with restoration professionals, and choosing a reputable restoration company, consumers can embark on the restoration journey with confidence and peace of mind.

See more articles from our June 2024 issue!

KEYWORDS: moisture detection and monitoring restoration estimating restoration tools

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Myldred ingram authors

Myldred Ingram is the former Editor-in-Chief of Restoration and Remediation (R&R) magazine. When she’s not writing or reviewing an article she enjoys trying new restaurants in her local area and beyond. The beyond part is because she will most definitely book a plane ticket or take a road trip to another city for food. She loves meeting new people professionally, and working with industry professionals to build upon their brands by thinking of innovative tools for their platforms. Moreover, she’s  excited for the opportunity to merge her journalism, production and technical writing background for use towards R&R magazine. Myldred manages with a servant leader mentality believing that it takes many parts to help an operation run efficiently and there’s no I in team. Myldred looks forward to meeting everyone and learning more about the Restoration and Remediation industry.

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