Bob Beard, CEO of Universal Cleaning Concepts / HydraMaster is pleased to announce the addition of two people to the HydraMaster Technical Support Team, which serves in a vital role to both distributors and end-users of HydraMaster Equipment, Accessories, Tools, and Chemicals. They provide phone, email, and video conference assistance for service, maintenance, operation and troubleshooting the complete range of HydraMaster Products.
Beard stated, “It gives me great pleasure to announce Louis Patayon will be joining the Universal team on October 16th. As many of our customers already know, "Louie" brings a wealth of diverse equipment support experience in our industry, having worked prior as the lead Tech Support person at HydraMaster, the VP of Fleet Operations for a major cleaning franchise in the northwest, and previous installation and maintenance support with a leading national distributor. Louie will be heading up our Technical Support group and provide a key supporting role to engineering, procurement, production, product management and our marketing departments. Patayon will be based at the Everett, Washington manufacturing facility.