Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Join Today
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Fire
    • Hurricane
  • TOPICS
    • Latinos in Restoration
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • ABOUT
    • Contact
    • Advertise
  • JOIN
Catastrophe RestorationSafety for Restoration Contractors

Expediting Restoration Claims With the Help of Drones

By James Pipe
Expediting Restoration Claims With the Help of Drones

Photo credit: DroneDeploy

December 2, 2021

In the aftermath of a natural disaster, quick and efficient property inspections are critical for affected civilians and relief efforts. Without efficient inspections and insurance assessments on damaged properties, it can take weeks or months for accurate payouts and critical repairs, displacing families and damaging businesses. 

For insurers, a backlog of disaster claims also poses a disruption to routine business, occupying a majority of resources and slowing down response times.  


Drones for Roof Assessments 

Drone technology significantly reduces this assessment timeline by making inspections safer, more efficient and significantly faster. In fact, insurance companies were some of the earliest adopters of drone technology and continue to expand their usage of the technology with new advancements in artificial intelligence (AI) and other fields. A 2016 report by PwC estimated the “addressable market of drone-powered solutions in the insurance industry” to be at $6.8 billion.  

Similarly, Aerologix, an Australian-based platform for drone pilots, mobilized its pilot network and DroneDeploy’s software to provide on-demand roof assessments and reports following severe hail storms across southeast Queensland. Aerologix worked hand-in-hand with a major roofing company in the region to facilitate inspections, generate comprehensive roof reports via DroneDeploy, and share these reports with insurance and roofing companies for expedited relief.  

Through AI technology, the platform could also distinguish between various roof types and report on specific angles and facades that require repair based on water and physical damage from the hail storm. Aerologix estimates that the hundreds of roof assessments completed using drone data technology saved thousands in labor costs and sped up inspection processes by weeks. 


Ensuring Assessor Safety 

Along with efficiency benefits, the massive safety benefits of drone usage for disaster inspections cannot be overstated. DroneDeploy has stepped in to provide aerial mapping and inspection services when it’s unsafe for field teams or assessors to do so themselves in the aftermath of disasters such as wildfires, hurricanes or earthquakes. After California’s devastating 2018 Camp Fire, we worked with public safety and fire personnel to offer critical data to FEMA relief funds. We also assisted with the planning and response to potential mudslides, and provided accelerated inspections to help process insurance claims faster for wildfire victims.  

Over three days, 16 teams of public safety professionals worked day and night to complete more than 500 drone flights capturing over 70,000 images of the areas surrounding Paradise and Magalia. The result: close to 500GB of drone data, which was turned into 26.5 square miles (15,000 acres) of high-resolution aerial maps accessible to state agencies and the public. This level of detail and transparency allows agencies to use drone technology as a proactive tool. Not only can drones assist in assessing the aftermath of a disaster, but aerial imagery can also spot any continued areas of risk – like mudslides or weakened structures – without putting assessors at risk of physical injury. 

Looking for quick answers on restoration, remediation and cleaning topics?
Try Ask R&R, our new smart AI search tool.
Ask R&R →


The Future of Drone Usage for Restoration  

Drone software and hardware capabilities are also expanding each passing year, with significant implications for the restoration and insurance industries. Advancements in AI and photogrammetry make for more accurate and comprehensive reporting on damaged structures. For example, thermal mapping via drones allows assessors to spot leaks and water damage on a roof without needing to climb said roof and compromise their safety. For more minor or less visible damages, AI can also help identify facade or foundation cracks, without workers needing to physically get close to unsound buildings. 

Through drone adoption, insurers and restorers can prioritize both assessor safety and inspection efficiency. Drone platforms ensure property damages are better recorded, shared and analyzed, leading to reduced lag times and expedited claims for those most in need of relief – one less thing to worry about following a disaster.

KEYWORDS: aerial imaging contractor safety disaster response disaster restoration roofing restoration

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

James pipe headshot

James Pipe is vice president of product at DroneDeploy, where he leads the development of DroneDeploy’s enterprise software, helping the company serve more than 5,000 customers across critical industries such as agriculture, construction, energy, mining and others. An accomplished product professional, Pipe has 10-plus years of experience designing, building and launching SaaS products for enterprise, SMB and government organizations. Before joining DroneDeploy, Pipe held senior product management positions at Huddle and Deliveroo.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • House fire before and after

    Cleaning Isn't Clearance: The Next Evolution in Fire Restoration

    Learn why fire restoration goes far beyond cleaning and...
    Odor Removal
    By: Kevin Coy
  • Women in Restoration Award Winner: Meredith Truitt

    Introducing R&R's 2026 Women in Restoration Award Winner, Meredith Truitt!

    Meet Meredith Truitt, R&R’s 2026 Women in Restoration...
    Restoration Training/Education
    By: Kayla McGowan
  • Digital view of the United States with a Hurricane and coding

    Is Your Restoration Technology Ready for the Upcoming Hurricane Season?

    Here’s how restoration contractors can prepare their...
    Catastrophe Restoration
    By: Taylor Carmichael
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • Join Restoration & Remediation
  • Manage My Preferences
  • Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • 5 Questions to Shape Your 2027 Plan
    Sponsored byVioland Management Associates

    Five Questions That Should Shape Every Restoration Company’s 2027 Plan

  • Violand business coaching
    Sponsored byVioland Management Associates

    The Conversation Most Owners Wait Too Long to Have

Popular Stories

ask the expert

Fire Restoration Safety, Lessons, and Customer Service

October 2026 Editor's Note: An Open Letter to the Restoration Industry

An Open Letter to the Restoration Industry

Metal Gears with words printed on them

Beyond More Jobs: What It Takes to Scale a Restoration Business

Preparing to Respond: Fires

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

View All Submit An Event

Poll

What is Your Primary Service Offering

What is your primary service offering for your business?
View Results Poll Archive

Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Related Articles

  • Technical Tip Tuesday: Reducing Fire Restoration Claims Disputes with Documentation

    Reducing Fire Restoration Claims Disputes with Documentation

    See More
  • Interior damage from a house fire

    Expediting Contents Restoration for Fire Claims

    See More
  • Ask the Expert: How Drones Can Transform the Restoration Claims Process

    How Drones Can Transform the Restoration Claims Process

    See More

Related Products

See More Products
  • secrets-of-insurance-game.jpg

    Secrets of the Insurance Game

See More Products

Events

View AllSubmit An Event
  • June 16, 2026

    Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

    On Demand The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.
View AllSubmit An Event

Related Directories

  • One Claim Solution

    OCS is the clear leader in claims billing, with $750M+ collected for our contractor customers. We get you paid faster than industry average and at higher amounts. And we don’t do long-term contracts because our value is clear - you make more, even after our fee, every month.
×

Stay in the know on the latest restoration & cleaning industry trends.

Get tailored content delivered your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • JOIN TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing