Join RIA at the 2019 International Restoration Convention + Industry Expo in Phoenix and connect with fellow restoration industry professionals. There are three different breakout session tracks to ensure you get the most out of the event.

Operations and Human Resources Track: Sessions focusing on the critical thinking and managerial challenges to impact your business practices. Providing an opportunity to reflect and refine your management style, this breakout sessions will encourage you to improve your approach operations. Sessions will include:

  • Hiring and Retaining Employees, Led by Russ Palmer & Rachel Stewart
  • Maximize Efficiency: Business Model, Led by Greg Anapol
  • Transparency and Control – A Better Operation Model, Led by Paul Donald

Sales Track: These breakout sessions will assist your practical approach to building and honing your sales funnel. This track will provide you with tactical guidance to impact your sales bottom line. Plan to attend the following sales track sessions:

  • Building an Effective Sales Plan*, Led by Jeff Brettell
  • Restoration Rescue, Led by Kris Rzesnoki

Technical Track: You want to execute top quality restoration and reconstruction work. These breakout sessions will go into specific detail to improve your technical ability. Perfect for restoration professionals who are new to the industry, this track features sessions the following sessions:

  • State of Drying Technologies, Panel discussion moderated by Chuck Dewald
  • Xactimate Session*, Session I Led by Ben Justesen, Session II Led by Mark Whatley

*These sessions that will have an immediate impact on your business! New in 2019, there are two multiple part breakout sessions that will allow attendees to walk away with actionable tactics to implement in their business. The sales track session “Building an Effective Sales Plan” and the technical session “Xactimate Session” are featured breakouts you won’t want to miss!

With robust education, valuable networking and an innovative expo all in one place, this event is not to be missed!

Register today at

Sign Up for the Water Loss Specialist Prep Course & Exam

water Loss Specialist Prep course

April 28-30, 2019
Mesa, Arizona

Recognized by insurance companies, building owners, managers and public and government authorities, the Water Loss Specialist (WLS) certification is known as the premier achievement of excellence. The prep course and exam is the final course for those pursuing their RIA advanced WLS certification and incorporates lectures, specialized presentations from subject matter experts in their field, case studies and group study work.

Visit more details and to register.

Attend the 2019 Australasian Conference and Tradeshow


June 12-14, 2019
Sunshine Coast, Queensland, Australia

Register today for the 2019 Australasian Conference and Tradeshow, taking place at the Novotel Hotel & Resort Twin Waters in Sunshine Coast, Queensland. The 2019 event begins the evening of Wednesday, June 12 with welcome drinks and networking followed by two full days of access to the conference and tradeshow. On Thursday, June 13 and Friday, June 14, attendees can explore the tradeshow, view live vendor demonstrations and participate in conference sessions. The event concludes with the RIA dinner on the evening of Friday, June 14.

Environmental Contaminants in Buildings Day will take place on June 12, providing an extra day of education before the event starts. Concentrated primarily on mold, meth, crime scene cleaning, silica and other building challenges, this day will be packed with information you can use in your day-to-day operations and you may even learn a little more about some revenue streams that could help lift profitability in your business.

Learn more at