An Open Letter to the Restoration Industry

As Hurricane Irma continues to leave her mark on Florida and surrounding states, and the impact of Hurricane Harvey continues to devastate parts of Texas and the Gulf Coast, many of our members will be tirelessly working to help those in need. This is not surprising, as this is what we're all about; being there to help communities recover from a disaster is what drives our members, our industry, and our association.

It is with this motivation that I wish you care and safe travels. And I urge each of you to move forward with the mindset that the efforts you put forth not only reflect your work as a company, but the reputation of our entire industry. Upholding the industry's highest standards should always be of utmost importance, and words like ethics, integrity, and compassion must be the foundation by which we represent ourselves. Trying times such as these are opportunities for our industry to shine.

RIA is here to provide you with the resources necessary to succeed as you move forward. The many reference articles and TechBulletins that can be found on our website are just a few of the resources available. Please contact the RIA office if there's anything we can do to help.

For those of you who cannot lend assistance through the work that you do, I urge you to consider helping the efforts through donations. While RIA has not set up a formal fund to support the victims of Hurricane Harvey or Hurricane Irma, we recommend instead that you donate to organizations that align best with you, based on your conscience and circumstances. There are many reputable charities and organizations you can support.

It is during times like these that I am most proud to represent you as the president of such an outstanding organization as RIA. I am confident that the efforts put forth by each of you will be representative of the integrity that makes our association great.


Chuck Violand

President, RIA


RIA’s Certified Restorer Body of Knowledge Now Available

The restoration profession has grown rapidly over the past four decades – with more and more public and private organizations requiring the services of qualified restoration contractors and specifically, the training and expertise of Certified Restorers. Solid knowledge of professional restoration procedures, combined with a growing understanding of the science associated with restoration methods, have moved the profession to a higher profile with the public and private sector, insurance companies, government agencies, and humanitarian groups.

SAVE THE DATE! 2018 International Restoration Convention & Industry Expo

Join Restoration Industry Association for the 2018 International Restoration Convention + Industry Expo taking place Feb. 14 – 16 in Austin, TX. Start the spring season with RIA for this premier education-focused convention.

  • Why Attend? Here is why past attendees say it’s a can’t miss industry event:
  • Learn about cutting-edge trends in the industry.
  • Network with the world’s foremost restoration contractors and other industry professionals.
  • Experience the industry’s original exposition dedicated to restoration technology.
  • Renew relationships with your peers and supplier, and develop new contacts to grow your business.
  • Gain new ways to hone your craft and improve your bottom line.

Strictly TPAs Fall Summit

TPA’s (Third Party Administrators) are one of the most discussed and impactful topics for RIA members. If you eavesdrop on a networking conversation, you will likely hear our members talking about this issue and the impact on their businesses. This dynamic two-day event on Nov. 10-11 will conclude RIA’s Education week in exciting Nashville, Tenn.

This event will be organized by contractors, for contractors. No topic is off limits.

Below are some of the topics that we will cover:

  • Current state of the TPA market.
  • A panel of highly successful TPA contractors.
  • Panel of successful contractors that do a small percentage of TPA work.
  • Interviews with TPA representatives to answer member questions.
  • Strategies for diversifying your business.
  • Tactics for negotiating and protecting your business in this environment

See you in November!