Restoration and Remediation Industry News

UPDATE: Next Gear Solutions Grows Product Suite by Acquiring Luxor CRM

Next Gear Solutions, the developers of DASH, the market-leading restoration management software, has finalized the acquisition of Luxor CRM. This acquisition brings a deluxe CRM into the Next Gear Solutions product suite, allowing us to offer even more key business solutions to the restoration management industry.

“Luxor CRM has had profound impacts on the effectiveness of restoration sales teams working in the referral-driven environment of restoration sales and marketing,” said Garret Gray, CEO of Next Gear Solutions. “I believe combining their talent and technology with Next Gear’s will benefit the entire industry.”

“Joining forces with the largest job management provider will bring more resources to our current customers and allow us to enable the success of many more contractors,” said Lukas Szczurowski, founder of Luxor CRM.

One of the key drivers behind this acquisition is Next Gear’s continued focus on allowing restoration companies more choices in how they operate and grow their business. Luxor CRM will allow Next Gear to better help restoration contractors whether they’re on DASH or a competing job management solution.

“In the old days, a company like ours would buy up competitors and force the industry to adapt to their solution. But this is not the old days. Today’s customers demand choice. They want to select a suite of products that work well for them. We’re proud of the fact that current Luxor CRM customers can continue to use their choice of restoration management software and still gain access to other highly impactful products that Next Gear offers,” Gray said.

Next Gear makes solutions that work well for people who work hard. It was from that commitment to usability that DASH was born. The acquisition of Luxor CRM is another step toward making the lives of restorers easier.

“I am pleased to welcome Lukas Szczurowski, our new Vice President of Sales, and the rest of Luxor CRM leadership to the team. Next Gear prides itself in bringing best-in-class technology to the restoration industry, focused on making all stakeholders more effective,” Gray said. “Luxor’s sales force automation tools have proven highly impactful for restoration companies looking to take their selling organizations to the next level and we look forward to building on the foundation that they have laid.”

Original Announcement by R&R on Jan. 16

R&R has learned Next Gear Solutions (NGS) has made yet another big restoration industry-related acquistion. NGS, the creators of DASH, will be officially announcing tomorrow that they've acquired Luxor CRM, the industry's only CRM software sales software specifically focused on restoration.

Next Gear CEO Garret Gray and his ever-growing tech team have made major strides in expanding the popular software and technology company in just the last few years. In early 2016, NGS announced forming a strategic and financial partnership with Serent Capital, a private equity firm.

“Next Gear weighed the decision to partner with Serent very carefully,” Gray said just after announcing the partnership. “[Serent's] alignment with our values and customer focused management philosophy drove our decision. We are excited for what this partnership will mean for our customers and the restoration industry in general as we are now better positioned to accelerate our product and service offering.”

Gray proved his point when, in June of 2016, Next Gear announced they had acquired a competitor in the restoration industry software space - ClientRunner. Since then, leaders of both companies have worked tirelessly to combine into one cohesive unit offering not only high quality products, but also top tier customer service. Gray and ClientRunner's former CEO Scott Severe, who is now NGS's CSO, sat down with R&R just last month to talk more about the acquisition and subsequent transition of combining two companies into one.

NGS is about more than growth and the bottom line. Those who work for Gray say as a leader, he is unmatched in his generosity and care for his team. The company has established a culture rooted deeply in helping and caring for their community and others, while creating cutting edge software products and having a little fun while they're at it.

R&R will have full details on this latest restoration industry acquisition when they are officially released tomorrow.