Legend Brands Steps Up Customer Service Game
Legend Brands is broadening the support it offers its customers, across the board. The new product management team provides enhanced technical support, product training and business development for Legend Brands distributors and customers.
Executive Vice President of Products Bob Kline heads the group, and team members include John Otero, Director of Restoration Products; Don Snider, Director of Chemical Products; Ron Britton, Director of Cleaning Products; and Werner Buchman, Director of Chemical R&D.
To round out the team, Legend Brands product specialists ensure prompt, expert assistance related to truckmounts, drying equipment and chemical solutions. Specialists include Rick Aranda, Bryan Thompson, Thom Fielding, Darren Hudema, Pat Muller, Gary Polyoka, and Mike Kerner.
Legend Brands product management experts team up with the sales account managers, headed by Dorrel Allsop, Director of Sales. Like the product management team, the sales group is now ready to help customers with all Legend Brands products. The sales team includes Account Managers Mike Redd, Mike Ellis, Justin Brinkley, Ben Damiani, and Darren Watts.
Legend Brands Director of Strategic Accounts Jim Hassi now oversees strategic account activities. Brad Guth continues as Account Manager for Maintenance/Repair/Operations distributors, and as ProRestore Products National Sales Manager, Richard Price continues working with Microban, Unsmoke and ODORx distributors.
For customers outside the U.S. and Canada, Director of International Business Steve Fane manages all Legend Brands' activities.
John Ormsby, Legend Brands Chief Revenue Officer, said, “We're excited about the changes and believe that customers will be also when they see how our powerful new team is poised to support customers at an all-new level.”