What’s new and notable with the IICRC as we embark on a new year? We invited Michael Dakduk, CEO of the organization, to share key IICRC accomplishments, goals, challenges and more in this Ask the Expert episode. He explains the IICRC’s four key areas of focus in serving restoration and cleaning professionals. Two of them – advocacy and research – are new. He also highlights RIA collaboration, and trends in technology, talent and regulations within the restoration industry.

This week’s Ask The Expert features the ProKlean team, and they talk all things rebranding, chlorine dioxide chemistry, product safety, and training for restoration contractors.

This episode of Ask The Expert features five home service leaders discussing how cross‑industry collaboration improves communication, consistency, and customer experience.

This episode of Ask The Expert features Beth Toenies of BELFOR Franchise Group. She shares franchising advantages, operational support, and growth opportunities in the restoration industry.

Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.

Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.

Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.