Staffing is a struggle for many restoration companies. In fact, finding skilled workers, increasing wages and retaining labor are the top three challenges they face, according to R&R’s 2021 State of the Industry report. In this Ask the Expert episode, Leighton Healey, CEO of KnowHow, details the recently launched Restoration Workforce Survey, open through early 2022. Its aim is to shed light how the industry can attract and retain qualified workers. To take the survey, visit restorationsurvey.net.  

Fire damage goes far beyond removing soot and repairing visible damage. Learn about commonly overlooked contamination, fire suppression water damage, documentation, safety, and exceptional customer service. 

Wildfire risk is expanding into new regions across the US, creating new challenges for restorers. Jamie Knippen of Cotality shares her insights on conflagration, emerging technology, and how restorers can use data to prepare both their businesses and communities.

Is your business prepared for 2027? Jeff Jones and Josh Bachman share the systems, numbers, sales strategies, and long-term planning restoration businesses should focus on as both competition and the market evolve.

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Verisk experts break down the 2026 Q1 restoration trends that cover claim volume, CAT losses, pricing, labor, materials, and loss severity.

David Gavilanes shares how restorers can properly prepare for fire response with hazard assessments, PPE, communication, community education, and partnerships.

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Fire restoration goes far beyond the visible damage. Mark Robertson of Benefect and Fiberlock discusses hidden contamination, coatings, deodorization, and customer communication on this episode of Ask The Expert.

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