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Home » Authors » Mark Gibson

Articles by Mark Gibson

The language of business

The Language of Business

Mark Gibson
January 7, 2021
No Comments

Have you ever traveled abroad to a non-English speaking country? If you weren’t familiar with the language spoken there, doubtless you found it a little frustrating trying to accomplish even simple business transactions.


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mold v mould

Is it Mould ... or Mold?

Mark Gibson
May 20, 2020
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The roots of the British spelling can be found in the world mould originated from late Middle English.
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Restoration knowledge

Increased Knowledge Equals Increased Sales

Mark Gibson
November 9, 2019
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Have you ever said about your business, “I just need somebody to answer my phones”? Maybe you consider that a lowly position that anyone should be able to manage, just a warm body talking into a piece of plastic.


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increased sales

Increased Knowledge, Increased Sales

Mark Gibson
June 27, 2019
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The more knowledge your staff has, the more power they’ll possess that will help grow your business.
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Mold carrier

Are you a Mold Spore or Contaminant Carrier?

Mark Gibson
June 5, 2019
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In the early part of the 1900s, a woman named Mary Mallon worked in the New York City area for several families. She appeared healthy, yet she was a carrier of a deadly disease and the cause of several serious outbreaks.


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The Experience Convention & Trade Show
The Experience Convention & Trade Show

3 Ways to Get the Most Out of Trade Shows

Mark Gibson
August 14, 2018
No Comments

The Experience Convention & Trade Show returns to The Mirage in Las Vegas next month, and as always, there is a whole lot to take in, learn, and explore. With so many trade shows in the restoration industry today, it can be hard to choose what you attend.


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mind your btus

Mind Your BTU's

How much heat is your equipment adding to a structure?
Mark Gibson
March 27, 2018
No Comments
You can easily find out the amount of heat your equipment is adding to the structure with a simple formula.
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The Psychology of Odors

When NOT to Use Deodorizers

Mark Gibson
February 21, 2018
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The first thing your customer will notice are any lingering smells, and so will assume you haven’t done your job.
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Smoke odor removal

9 Smoke Odor Removal Musts

Mark Gibson
February 2, 2017
No Comments

I live in a crack house. Well, it used to be a crack house until the new owner threw out the old tenants and restored the home, to the relief of the neighborhood. But I’m afraid that it wasn’t completely restored.


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sewage backup

Sewage Cleanup: Smelly, Challenging ... & Profitable When Done Right

Mark Gibson
January 4, 2017
No Comments
“Sucking sewage” may not be the most glamorous of occupations, but it can certainly be profitable.
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