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Home » Authors » Annissa Coy
Annissa Coy

Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: How Can I Care for My Team on an Emotional Level?

How Can I Care for My Team on an Emotional Level?

Ask Annissa
Annissa Coy
Annissa Coy
November 11, 2022
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This edition of Ask Annissa offers ways to help employees deal with their mental wellbeing when working on jobs with emotional trauma. 


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Ask Annissa: How Do I Hire and Keep Good Employees?

How Do I Hire and Keep Good Employees?

Ask Annissa
Annissa Coy
Annissa Coy
October 20, 2022
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This edition of Ask Annissa features two special quests and addresses one of the biggest challenges for restoration contractors.


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Ask Annissa: What Is the Best Way to Organize Packouts?

What Is the Best Way to Organize Packouts?

Ask Annissa
Annissa Coy
Annissa Coy
October 14, 2022
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This edition of Ask Annissa addresses the best way to organize contents in a packout and why this is crucial for establishing a relationship with the customer. 


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Contents Restoration Training: When-How-What

Contents Restoration Training: When-How-What

Ask Annissa
Annissa Coy
Annissa Coy
October 7, 2022
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This edition of Ask Annissa addresses when, how and what to train for at your restoration business.


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Can you price a contents job by the square foot?

Can you price a contents job by the square foot?

Annissa Coy
Annissa Coy
September 30, 2022
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This edition of Ask Annissa tackles the question of whether or not it’s possible to come up with square foot pricing for a content restoration job.


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Ask Annissa: Contents Cleaning…Where Do I Start?

Ask Annissa: Contents Cleaning…Where Do I Start?

Ask Annissa
Annissa Coy
Annissa Coy
March 23, 2022
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How big of a facility do you need to conduct contents restoration? And, if you want to work with hard and soft contents, which should you get started with first? Annissa Coy answers these two questions.

 


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Ask Annissa: How to Handle Specialty Items in Contents Restoration

Ask Annissa: How to Handle Specialty Items in Contents Restoration

Ask Annissa
Annissa Coy
Annissa Coy
March 2, 2022
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In this episode of Ask Annissa, Annissa Coy answers the following question: “I was wondering how you handle so many different specialty type things that we need to clean when it comes to contents restoration. For instance, I have a home that had a light fire and they have a six-foot, mounted bear that was in the living room.” 

 


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Ask Annissa: Do You Have an Odor Guarantee?

Ask Annissa: Do You Have an Odor Guarantee?

Ask Annissa
Annissa Coy
Annissa Coy
February 14, 2022
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In this episode of Ask Annissa, Annissa Coy responds to the following message: “My customer is asking me for a guarantee of my work and for the removal of odor. … I don’t know how to answer this.” 


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Ask Annissa: Immediate Steps for Saving a Struggling Restoration Businesses

Ask Annissa: Immediate Steps for Saving a Struggling Restoration Businesses

Ask Annissa
Annissa Coy
Annissa Coy
February 7, 2022
No Comments

In this episode of Ask Annissa, Annissa Coy offers two practical ideas to a restoration business owner struggling to bring money in the door one year after opening. In his heartfelt plea for advice on quickly finding jobs, he asks, “If you were in my shoes, what would you do?”


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Ask Annissa: Dealing with Disposal of Non-Salvageable Items

Ask Annissa: Dealing with Disposal of Non-Salvageable Items

Ask Annissa
Annissa Coy
Annissa Coy
January 19, 2022
No Comments

In this episode of Ask Annissa, Annissa Coy responds to a question from a restorer who disposed of contents on a non-salvageable list and now is dealing with an unhappy homeowner. She clarifies how they can avoid going through this in the future.


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