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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: My Client Won't Sign a Release Form

Annissa Coy

October 23, 2017

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Annissa shares some tips on how to get those signed, and who to ask for help.

Ask Annissa: Is Forensic Cleaning for You?

Annissa Coy

October 12, 2017

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Annissa gets very honest about this topic in this week's video, because this difficult and emotional niche market is not for everyone.

Ask Annissa: Are You Prepared for a CAT Loss Scenario?

Annissa Coy

October 8, 2017

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Annissa has an extremely timely video about preparing to respond to CAT loss situations.

Ask Annissa: Is Your Business Losing Money?

Annissa Coy

October 5, 2017

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Annissa talks about the importance of knowing where your maximum profit centers are in your business, and choosing to really hone in the focus of your business to maximize your ability to help your customers and your bottom line.

Ask Annissa: Getting Paid for CAT Work

Annissa Coy

September 21, 2017

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Annissa covers the gamut of what you need to know to get paid for the CAT work you're doing.

Ask Annissa: Helping Your Client De-stress after a CAT Loss

Annissa Coy

September 14, 2017

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In the chaos of CAT work, please don't forget the importance of reading your client and their emotions, and figure out ways to help them de-stress and cope with the situation.

Ask Annissa: Important Safety Reminders When Responding to CAT Losses

Annissa Coy

September 7, 2017

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Making sure you’re protecting yourself and your team, head to toe – inside and out.

Ask Annissa: Don't Let Your Client Jump Out of the Airplane Alone

Annissa Coy

August 17, 2017

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You are the parachute. You are the instructor. Set jobs up for success with your client from day one.

The Psychology of Odors

Annissa Coy

August 17, 2017

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In restoration, it is important you understand how to overcome tumaceous situations. Mastering the ability to remove an effluvious or fetid concern will turn you into an instant hero.

Ask Annissa: Packout for Success

Annissa Coy

August 3, 2017

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Annissa walks you through some of her tips and tricks for very successfully completing an on-site packout.

View All Articles by Annissa Coy

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.