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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.  

Articles

ARTICLES

large loss restoration

Large Loss in the Restoration and Remediation industry… Are You Ready?

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Thomas McGuire
Thomas McGuire
June 7, 2023
No Comments

Lisa and Thomas emphasize the importance of preparation when being called to work on a large loss job.


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using checklists for restoration operations

Restoring Success: How to Effectively Use Lists for Restoration Operations

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 8, 2023
No Comments

Lisa gives a high-level overview of the importance of using lists, and how to make them into valuable job aids.


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continuous training

Results-Oriented Training Starts with Commitment

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Phil McGurk
Phill McGurk
April 17, 2023
No Comments

Lisa and Phil give a high level overiew of learning cultures and how investing in this contributes to an organizations overall success.


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Restoring Success: Managing Job Profitability Part 2

Managing Restoration Job Profitability Part 2: The Budget

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 6, 2023
No Comments

Lisa Lavender shares budgeting tips to help mitigate financial decline for businesses.


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implementing new processes in your restoration business

Tips for Implementing Something New at Your Restoration Firm

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 2, 2023
No Comments

It does not work if you do not use it.


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restoration business development

How Do You Know What You NEED to Do at Your Restoration Company?

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 5, 2023
No Comments

A Needs Analysis provides clarity to reach the desired outcome.


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business email etiquette

Restorers Need to Ask: To Reply All or NOT Reply All

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
December 1, 2022
One Comment

Some tips on proper email etiquette that can make a big difference for a restoration business.


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lessons learned in restoration

Things I Learned from Running a Restoration Company

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
November 3, 2022
No Comments

Sharing lessons that have served well when it comes to running a restoration business and other ventures.


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delegating responsibilities in your restoration business

How Restoration Contractors Can Let Go to Grow

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 7, 2022
No Comments

A recovering micromanager explains why giving up control actually makes you, and your team, stronger.


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Harnessing the Power of Experiential Learning in your Training Programs

Harnessing the Power of Experiential Learning in your Training Programs

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 31, 2022
No Comments

Learning from experience is one of the best forms of training.


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View All Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.
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