Julie and Tony Roberts’ SERVPRO franchise in Henderson, Ky., is directly involved with CAT restoration work following the devastating tornadoes that touched down in December 2021, including one of the largest projects in the town of Mayfield, Ky.

What are the most important restoration tools and advancements for CAT, cleaning and disinfection, contents, fire and smoke, forensic, mold, and water damage work? We asked 14 industry experts to weigh in.

Kowalski Construction faced an extraordinary task in one of its recent projects. After a large fire ravaged one of Arizona’s largest malls, one-third of the shopping center was affected with heavy smoke and water damage. As one of the area’s only construction companies qualified to handle a job of this magnitude, they were asked to perform restoration services, but with a twist. Managers wanted to keep the mall open for business.

The new MMS3 meter incorporates many new design features and improvements over the MMS2, and also offers Bluetooth connectivity to a mobile device.

“I recommend everyone who looks to have a future in the restoration take the ASD course and experience the flood house, especially if you are a hands-on learner. Not only will you learn new drying techniques, and make yourself and your business more efficient. You will also meet an array of extraordinary people with different talents and experiences,” Dustin Resendiz writes.

“After reading this article, you will know: The importance of testing concrete, the breakdown of concrete testing procedures, why concrete is a material that should be tested and the best concrete drying procedures,” Kyle Herndon writes.

“Drying schools hold secrets. I am going to pull the curtain back and explain the three main secrets that make the drying school experience what it is. And, dive into what you need to know before you take classroom training and unleash your knowledge to the world,” Lorne McIntyre writes.

Bart Meador is vice president of operations, residential storm, with PuroClean. His division specializes in mobilizing teams following CAT events. Here, he shares the experience of over 50 PuroClean franchises responding to Hurricane Ida devastation. 

Thermal imagers have proven their value in the restoration industry over the last two decades and transitioned from a fancy accessory to a more widely used tool. Brent Lammert provides answers to common questions about thermal imaging, from how they work to who on your team should use the technology.