As Hurricane Matthew was barreling into the east coast in October 2016, all restoration contractors were watching the weather channel and tracking the storm on radar.
For several years, BrightStar Care of Madison, WI had been having trouble keeping water out of their basement. Basically, every time Madison experienced heavy rainfall, BrightStar’s basement filled with water.
Have you ever been driven crazy by a young child who keeps asking “Why?” That kid may be onto something. Developed by Sakichi Toyoda and used by automotive companies and other industries to improve safety, quality, productivity and cost, “5 Whys” is a tool used to identify the root cause (origin) of a problem.
Lots of big headlines to cover in this restoration roundup, including the hottest year on record, a costly year for disasters in Canada, mold and asbestos lawsuits, and more!
As I travel the world, training customers and speaking with restoration companies, I find they are frequently surprised by the fact that many soft goods can be cleaned with ultrasonic technology.
