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Restoration and Remediation Industry News

DocuSketch Welcomes Ben Justesen as the New Enterprise Solution Consultant to Lead Innovation

Ben Justesen joins DocuSketch to drive innovation in restoration estimating and documentation

Ben Justesen DocuSketch's Enterprise Solution Consultant

Photo courtesy of DocuSketch

June 16, 2025

DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, announced today the appointment of Ben Justesen as an Enterprise Solutions Consultant at DocuSketch. A seasoned restoration industry executive, Ben has more than two decades of experience spanning field operations, business ownership and national leadership roles. 

“We’re incredibly excited to welcome Ben Justesen to the DocuSketch team. Ben brings a rare combination of deep industry expertise, operational excellence and true leadership,” said Ralf von Grafenstein, Founder and CEO of DocuSketch. “His track record in restoration and estimating is unmatched, and having someone of his caliber join our mission only strengthens our ability to deliver world-class solutions to our partners. Ben’s presence helps ensure we continue executing with precision, scale and insight—driving meaningful impact for the entire restoration ecosystem.” 

At DocuSketch, Ben will partner with the restoration industry’s leading companies to deliver advanced estimating and documentation solutions that drive operational efficiency, accuracy and scalability. As a key member of the enterprise team at DocuSketch, he brings exceptional insight, credibility and leadership to help shape the future of restoration documentation and estimating solutions.

Ben is widely regarded as one of the premier experts in Xactimate and restoration pricing strategy. His career in the restoration industry began at Just Right Cleaning & Construction (JRCC), his family’s business, where he worked in various roles before becoming owner and president. Through his leadership, JRCC earned prestigious recognition from Remodeling Magazine’s Top 500 and the Inc. 5000 Fastest Growing Companies. Ben later co-founded Enlightened Restoration Solutions, where he served as President and an Xactimate Certified Trainer. Additionally, Ben was instrumental in building a respected independent estimating company and held senior roles at FLEET Response Now, including Regional Manager and Director of Pricing.

“I’m excited to join the DocuSketch team and help drive the industry forward by showcasing their position as a true leader,” says Justesen. “With emerging technology rapidly transforming restoration documentation and estimating, this is a pivotal moment. Over the years, I’ve built deep expertise in estimating, project management and operational strategy. Restoration is my passion and I’ve been able to support professionals across the country in refining their estimating skills. My goal is to bring this knowledge and expertise to the DocuSketch team as we lead the industry into a new era.”

Ben is joining DocuSketch on the heels of the company achieving one million claims processed in Q1 2025. This accomplishment serves as a key growth marker for the brand. 

For more information about DocuSketch, please visit www.docusketch.com and follow the company on LinkedIn. 

About DocuSketch:

‍Having successfully streamlined and processed over one million insurance claims, DocuSketch is one of the industry's largest and most rapidly expanding software vendors. DocuSketch takes immense pride in serving a user base exceeding 30,000 restoration professionals, which includes the trust of eight out of 10 of the largest restoration franchises. Our customers confidently rely on DocuSketch’s intuitive all-in-one product suite including advanced features such as immersive 360 documentation, technology-enhanced sketching and scoping, and a proven service to generate insurance-compliant estimates, empowering adjusters to handle more claims faster. For more information about DocuSketch, please visit www.docusketch.com.

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KEYWORDS: restoration business growth restoration business leadership restoration business strategy

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    DocuSketch turns one site visit into a carrier-ready record for restoration and insurance pros. Capture a 360° tour, generate an Instant Sketch floor plan on site, talk through the damage to build your scope, and use Instant Estimating to price it before you leave—plus human-verified sketches, Xactimate-ready estimates, and moisture documentation.
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