Passing The Torch

In this episode of “TradeTalks: Unlocking The Experience”, Restoration & Remediation’s Chief Editor and new host Kayla McGowan sits down with R&R’s former Publisher and former podcast host, Mike Balzano! Mike began his journey in B2B Media back in 1997 at a Cleveland-based media company, where he soon met his future wife (and R&R’s current Publisher), Darlene. He joined BNP Media in 2013 and took on the role of Publisher in 2020 — at the vibrant age of 54. Under Mike’s leadership at R&R, BNP Media acquired The Experience Events to complement the brand.

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Former Publisher of four BNP Media brands, including R&R
Boasts a successful 27-year career in B2B Media Sales
Spent 10 years as a DJ (on-air and in clubs!)
Proud native of Cleveland, Ohio and resident of Naples, FL
Lifelong, long-suffering Cleveland sports fan

The Experience Events have served the Restoration and Cleaning industries for over 20 years. After BNP Media acquired these events in 2022, Mike and his team successfully oversaw the transition. Thanks to the dedication of Mike, Darlene, and the entire BNP Media team, The Experience Events are positioned to remain a cornerstone of the industry for many years to come.

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KEYWORDS: The Experience

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.