Kustom, the largest privately-held property restoration services company in North America, has entered into a partnership with Square One Builders, an Arizona-based restoration and remediation business. Starting Sept. 1, Square One will operate under the Kustom brand.
Kustom is aggressively growing, having completed nine transactions over the last six years.
Since 2016, Square One Builders has served Arizona's Phoenix Valley, quickly defusing emergency situations around the clock for residential and commercial property owners in the region. Using a customer-first approach, they have developed a reputation for fast response times, unparalleled quality, and an extensive list of service offerings ranging from water, fire, and environmental restoration to demolition and reconstruction.
"Customers are at the forefront of every decision we make as a company and this partnership with Square One is no exception. Their proven expertise and dedication empower us to continue to prioritize what's important—delivering the bespoke, homegrown customer service of a local business on a national scale," said Andrew Zavodney, CEO of Kustom. "I'm eager to work alongside their all-star team and I'm confident their expertise will increase our agility on a corporate level and preserve the local integrity that has always been instrumental to our business model."
In joining forces with Kustom, Square One will gain access to an expansive pool of corporate resources, enabling them to further focus on service excellence. Balancing Kustom's reach with Square One's regional infrastructure will prove mutually beneficial, elevating the customer experience for their shared book of business and furthering their common goal to bring order to chaos after disaster strikes.
Square One's existing team—consisting of Jason Kohlscheen, president; Brandon Martin, COO; Rosie Wright, vice president of Business Development; Kevin Tankersley, vice president of Project Development; and all current production, sales, and office staff members—will remain in place.
"Before committing to Kustom, we considered several other potential partners. Kustom stood out among the rest, not just for the transparency they brought to every conversation, but for their interest in preserving the close-knit culture we've built over the last five years at Square One. They're one of the only big players in restoration that holds people and profitability in equal regard," said Jason Kohlscheen, president of Square One. "And for that reason, we're confident the additional expertise and resources that come with joining the Kustom family will benefit our entire network—clients, community, and employees alike."
"We see this opportunity as a direct result of the hard work and hands-on culture we've built here with Square One. We share the same vision and core values as Kustom and are proud to join the team. We are stronger together," said Rosie Wright, vice president of Business Development at Square One.