March 12-14

Gaylord National Resort & Conference Center

National Harbour, Maryland

The Insights Conference is back, once again connecting the property damage industry’s elite contractors for networking, education, and training opportunities to grow their business. Insights prides itself at being one of the most exclusive conference and expos in the industry. Produced by Sedgwick, a leading global provider of technology-enabled risk and benefits solutions, Insights features beneficial training courses, world-class speakers, top-notch networking opportunities, and an extensive trade show and exhibition floor.

With multiple education tracks to choose from, featuring some leading educators and thought leaders in the industry, contractors can get training on hiring and recruiting staff, effective communication skills, going digital with social media, tips for working with carriers, and more.

Insights is also bringing in two heavy-hitting keynote speakers. Stan Hays, CEO of Operation BBQ Relief, will share his experiences from responding to the Joplin tornadoes in 2011, and growing his team to help in other disaster situations since then. The second speaker, Joshua Medcalf, is the Founder of Train to be CLUTCH. Medcalf runs a business and life consultancy company, working with top performers in many professions worldwide. He has also created some of the first mental training apps. 

Schedule Overview

Tuesday, March 12

7:00 a.m. – 7:00 p.m.   Registration Open
Noon – 3:00 p.m. Lunch + Expo Hall Open
5:00 – 6:00 p.m. General Session – Welcome!
6:00 – 8:00 p.m.  Welcome Reception in Exhibitor Hall


Wednesday, March 13

7:00 a.m. – 7:00 p.m. Registration Open
7:00 – 8:00 a.m. Breakfast
8:00 – 9:00 a.m.   General Session – Business Update
9:15 – 10:30 a.m.  Track Sessions & Workshops
  • Track A – Sedwick Repair Solutions Update
  • Track B – Hiring, Recruiting Staff
  • Track C – Effective Communication – Improving Sales and Client Connection
  • Track D – Going Digital – Using Social Media
10:45 a.m. – Noon  General Session – Carrier Talk
Noon – 3:00 p.m. Lunch + Expo Hall Open
3:15 – 4:30 p.m. Track Sessions & Workshops
5:30 – 8:00 p.m.  Dinner Reception


Thursday, March 14

7:00 – 10:30 a.m.  Registration Open
7:00 – 8:00 a.m. Breakfast
8:15 – 9:30 a.m.   Track Sessions & Workshops
9:45 – 11 a.m. Closing Ceremony